Unexpected Unpleasant Motel -Pleasant Valley Motel West Stockbridge, MA

Booked through Expedia (Apr 2014), this motel was near train-line (noise), room heat was controlled by management and not inhabitant, used AAA Star rating which was misleading, exterior entrance door had large gaps to outside. After stopping in to view my room, arriving late in the day, i was surprised to learn of the previous and after finding a room at Super 8 in Lee, i called Expedia to cancel. They would only cancel using a one day forfeiture penalty to me. I consider this as very deceiving and travellers should beware and otherwise use known brand names and or book directly with hotel chains versus Expedia.
View full review
#490370 Review #490370 is a subjective opinion of poster.
West Stockbridge, Massachusetts

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article