Pleasant Hearth
Pleasant Hearth Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pleasant Hearth has 4.3 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Be willing to do your own research. Save manuals!".
Review authors value the most Customer service and Location. The price level of this organization is low according to consumer reviews.
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Verified Reviewer |
Prague, Hlavni Mesto Praha
Ventless fireplace wouldn't ignite. Igniter needed a battery.
At first the guy was asking the model #, being a pain. I described the model, knowing I had the smallest available and couldn't be many.
He refused to look up the model. I blurted out the problem and he said in a snotty way, that the battery needed to be replaced. I imagined removing all the logs to open the metal box the ignitor plugs into. He had me unscrew the ignitor *** and out popped the AAA battery!
Replaced it, figured out how to turn on the gas and it worked perfectly!
I am pleased! I will say his English was very poor.
User's recommendation: Be willing to do your own research. Save manuals!
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