Malcolm D Yom

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Verified Reviewer
| map-marker Swinton, Manchester

Activate the rainbow ball or rocket dos'nt score on regatta

uninstalled twice and reinstalled. Activate the Rainbow Ball or Rocket and score but do not rgister on the score task. Already being demoted from silver to steel because of this. your help and support is useless it is in a loop or it says a technitian will contact you but never does. cant cancel the game but pointless playing if you cant go forward. malcolm
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User's recommendation: Don't use help and support on the game, a waste of time

Deb J Zda

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Verified Reviewer

Game problems

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Playrix - Game problems
Playrix - Game problems - Image 2
Playrix - Game problems - Image 3
Playrix - Game problems - Image 4
Playrix - Game problems - Image 5
The most recent expedition: I finished the game by turning off all the turbines. I did not get the final reward. Now with the merge game, I was quite a ways through it and it reset to the start as if I hadn't played at all. I emailed support on both issues. No decent reply except for the generic reply as usual. It took days for a reply on the expedition issue and by then the expedition was well over.
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Pros:
  • Can be a fun game if it works right
Cons:
  • Bad customer service

Preferred solution: Compensated for the prizes I did not receive after finishing the most recent expedition.

User's recommendation: DON'T spend your own money. They take your money but when you need help with the game there isn't any!

Brian V Fhm

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Verified Reviewer

Over charges

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Why when I purchase something for 15.99, Im charged more than 23.00? I check my checking account this afternoon only to find that everytime I paid for something advertised, I was charged about 15% more. Very deceptive. When it say $2.99, it should be $2.99.
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Loss:
$1000
Pros:
  • Game is fun to play
Cons:
  • Deceptive charging practices

Preferred solution: Full refund

Anonymous
map-marker Naperville, Illinois

Scam developer

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They block players after they make in app purchases through the App Store/play store. No customer support to reinstate. Complete scam
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User's recommendation: Avoid

Anonymous
map-marker Phoenix, Arizona

Over charges and not able to contact

When you make a purchase like $15.99, you will get charged $23.00+. When you try to contact them you cant. You need to verify your email but the code expires before you get the email with the code.
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User's recommendation: Don’t get sucked into the game like I did.

Josephine P Gpk

Third star inside my Brazilian Carnival will not light up, please help

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I love playing the games, but on Fishdom game the 3rd star of the Brazilian Carnival the star in my tank will not light up, I would've been finished with that game but I can't get off it because that star won't light up, it does outside the tank but not the inside, please help, I want to start games on the other tanks but I can't
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Anonymous
map-marker Saint Louis, Missouri

My 3rd star inside my tank won't light up

I need your help and I'm loving the games I downloaded, but my 3rd star on the Brazilian Carnival inside the tank will not light up, it's working on the outside of the tank but not inside, I would've been on 3 other tanks by now, but I'm stuck on the Brazilian Carnival because of the 3rd star, I tried starting it over but that didn't work, please help me by telling me what I can do so I can start on another tank, email me are call me, I'm ready to start on another tank but I can't, thank you so much
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Anonymous
map-marker Cushing, Oklahoma

Atrocious Customer support, Atrocious Games

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If you've ever wanted to see a Company that does 1 thing over and over and over and pretends it's New, Then You go with Playrix

The" Match 3 "Game that's the centerpiece of Every single Game they slop onto the Market is Completely RNG dependent and heavily encourages the user to spend money for what amounts to literally zero benefit.

The Customer Support department is equally Unhelpful, as they refuse to deviate from degrading, Anti-consumer Scripts In any way, shape, or Form, With Most scripts matching to within 98% Of Each other, only changing the name They slap into it.

I strongly advise reporting this company through Every Possible avenue.

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User's recommendation: Report the Company every way you can for anti-consumer practices.

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