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Verified Reviewer
New Reviewer

Refund

Update by user Aug 24, 2022

I contacted support@***e ,please help me..PLAY-49081

Original review posted by user Aug 24, 2022
On July 4th I wanted to enter the park ,the wifi was not allowing me to purchase tickets online it kept kicking me out during the transaction. I decided to cancel the transaction because it wasn't working for me. I...
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ID
#3886714 Review #3886714 is a subjective opinion of poster.
Location
The Bronx, New York
Pros
  • Family fun
Cons
  • Long lines
Loss
$113
Preferred solution
Full refund
New Reviewer

Deceptive practices

After paying for tickets online my family and I drove 45 mins to get to the park only to be told the park is closed until 4pm for a private event. When I was paying for tickets online on my phone at no point was there an indication or notice that we would not be allowed into the park until half the day is over. This place is a rip off. Over priced and horrendous nonexistent customer service! Take your money elsewhere.

User's recommendation: Go somewhere else.

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ID
#3855178 Review #3855178 is a subjective opinion of poster.
Location
Glen Cove, New York
Loss
$97
Preferred solution
Full refund
New Reviewer

Lost and found

My son lost his phone when we go for his birthday last week and that night I made contact by email with costumer service and they found it and was returned to me, excellent communication in a short period of time.
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ID
#3779354 Review #3779354 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Phone lost

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