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Playdom

Playdom

www.playdom.com
What is your customer experience with Playdom?

Playdom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Playdom reviews show a 1.3 star rating from 3 reviews with consumers mostly dissatisfied, 100% unfavorable distribution; praised for strategic, turn based gameplay but criticized for bad PVP matchmaking, high price level, and poor customer service and refunds.

Key Takeaways for Future Customers

  • Expect mixed game design: strategic turn based play but unreliable PVP matchmaking.
  • Be cautious about purchases: reviewers report lost items and problems getting refunds.
  • Check Playdom customer service responsiveness before spending significant money.

Negative Feedback / Risk Areas

  • Frequent Playdom customer complaints about customer service ignoring tickets and no support.
  • Reports of lost purchases, billing disputes, and denied refunds after game closures.
  • Unfair PVP, bugs, and alleged developer advantage harming competitive play.

Positive Feedback

Players value the game as strategic and turn based and note discounts and special offers are appreciated.

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Media from reviews

Playdom - Did not receive my order
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Show reviews that mention
game money customer service sorority life gold problem response service message pirates
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Shannon C Nzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This review is on the game mobsters / https://app.playersrevenge.com/front.php?

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AI Highlights
  • - The owner plays the game and controls most accounts.
  • - He has unlimited resources on his own accounts.
  • - You can be dead and he revives you over and over.

The owner plays the game his self, and the majority of the accounts in the game are all his. Keep in mind he has unlimited of whatever he needs on his own.

Other people spend money on it, but what they don't know is they'll never be as good as him. He came up with what he calls Mega for his own accounts, and he controls all otherdon't play it, you're wasting your time. accounts. You can be dead, and he awakes you over, and over, again.

Killing you as long as he feels like it. This game used to be on myspace, and he was kicked off of their platform.

The completely erased it. He cheated back then, and he still is today through you guys platform.

User's recommendation: don't play it, you're wasting your time.

View full review
Ronald Z Ugp

Did not receive my order

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Playdom - Did not receive my order

I ordered a play yard with a duck gate and I never received it.. I bought it for my granddaughter..

It has been over a month, Im so disappointed

Loss:
$35

Preferred solution: Deliver product or service ordered

User's recommendation: Do not trust this company

View full review
Ronald Z Zhc

Pissed off

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AI Highlights
  • - We ordered a 14-panel indoor/outdoor play yard.
  • - They never received it and got a wallet instead, implying mailbox delivery.
  • - It's too big for a mailbox.

We ordered a 14 panel indoor outdoor play yard.. Duck door/design..

We never received it.. They sent a cheap mans wallet instead..

which shows item was delivered to mailbox.. Well the play yard doesnt even fit in the mailbox it is way bigger

Loss:
$50

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Lima, Lima

PVP SUCKS

AI Highlights
  • - PvP matchmaking is poor.
  • - Wins yield 2-3 pts; losses cost ~30.
  • - Updates during wins can drop points.
  • - External software cheats lack security.

Your pvp system sucks!....bad matchmaking!.....wining points depends on what?? i always win 2 or 3.....but when i lose....DAMM!!

i lose 30....some told me that is your bonuses.....WRONG!!....i have more bonus than the most player i lose.....some told me your strategy.....WRONG!!!...i lose whit people whit no awesome gear or suits and no strategy at all......OH! i forgot, sometimes when i win SURPRISE!

the games decide to update just in that freakin moment!!!!.....i restart.....oh look at that!!! i lose 30 points again!!!...sometimes even more!!!!.....so that means i win a match....but i lose point.....thats just awesome!!!.....and also, dont have no security systems for the ones that use a "little help" from other softwares.....so conclusion....im done on wasting my time in pvp, cause it sucks!!!

Pros:
  • Game
Cons:
  • Pvp
Reason of review:
Bad quality
View full review
Anonymous
map-marker New York, New York

Playdom Website Review

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AI Highlights
  • - Repeated 'you must refresh your browser' prompts during heroes level-ups.
  • - After refresh, heroes miss exp needed for training.

Absolutely done with this game! Over the past week I am continuously having a ' you must refresh your browser' message after multiple hroes have been in place to level up! Then, after it is refreshed, they are missing all exp needed to be placed in training!

Reason of review:
Damaged or defective
View full review
Anonymous

Worst developers in the world

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AI Highlights
  • - The devs don’t test or fix bugs; PvP proc rates aren’t reliable, and Worthies cause high damage.
  • - A 2015 character can have unlimited turns in PvP.

Complaint on Marvel: Avengers Alliance (Mainly PVP)

Dis the devs even test this?!

(Quote from one of Deadpool's effect Buggy)

This statement says it all, the devs are doing a very bad job at fixing bugs in the game such as proc rates. If the proc rate says its 20% chance to dodge (Synthetic cube above all things) than it should be 20% not triggering whenever I can kill one of my opponents than getting my *** handed to me the next turn when they just one-shot me because certain charterers are completely broken and way too overpowered due to sometimes being that their debuffs are irremovable and they do massive damage (The so called Worthies). Just about in I think January 2015 or so they added a new character to use and guess what, completely killed PVP. Reason that character can have UNLIMITED turns as long as she has stamina, however in PVP stamina becomes completely insignificant and that character has 10 turns in a row that completely ANNIHILATED my whole team because of the high damage (Suppose to cost high stamina, but due to it being PVP, that downside quickly became nothing)

There are also more things that I can go into but if I did that the list might be endless.

Pros:
  • Turn based gameplay
  • Strategic
Cons:
  • Play to win nature
  • Bad pvp matchmaking
Reason of review:
Quite a few things

Preferred solution: Fix the bugs and the characters (limiting to total amount of turns in PVP to less that infinite and reduce the damage of irremovable damage overtime effects)

View full review
Anonymous
map-marker Virar, Maharashtra

Unfair game experience

AI Highlights
  • - Inconsistent evade; hits sometimes evade and deal no damage.
  • - Duplicates: 15 Enchantress covers; daily spin rarely yields big bonuses.

i got some problem with it

every time i hit shows evade or doesn't harm player

when i hit 1st time it shows evade second time again evade

in third time it hit but in forth attack it again evade

and i also get many duplicate covers

for recruting enchantress i got 15 duplicate covers

i got many times i do not get any high bonus when i got it does respin also in defeating boss spin or epic boss spin

I would never got 50cp in daily spin

please check the game

they makes unfair with me

so please help me

sachin rathore

Reason of review:
unfair
View full review
Jaysin Ajv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pirates of the Carribean

AI Highlights
  • - Playdom will close POTC at month end and will not refund credit.
  • - I have about $260 credit left.
  • - They sold me gold and ships near the end.

Playdom just annnounced they would close down POTC at the end of the month and then had the stones to say they would NOT give us our money back if we had any credit.

What policing agency can I call about this? My congressman?

They just went out of their way to sell me gold and ships during one of the last events. I have about $260 credit in gold left.

Since they are killing the game, I want my money back. Ive left my email address and my phone number so it will be quite easy to contact me.

Loss:
$260
View full review
1 comment
Guest

Note they never even answered my questions. Facebook, however, gave me my money back.

Totally impressed by Facebooks handling of this. Will never use Playdom from this point forward.

dc

Anonymous
map-marker Omaha, Nebraska

PLAYDOM CLOSED SORORITY LIFE AND THEY HAVENT OPENED IT BACK UP YET

AI Highlights
  • - User wants Sorority Life back from maintenance mode.
  • - They spent time and iTunes funds on the game and missed road trips.
  • - Customer service is criticized.

PLAYDOM YOU NEED TO BRING SORORITY LIFE BACK THERES A *** LOT OF PISSED OFF PLAYERS i know cause im one of them ive played sl for 6 years and to see it still in maintance mode is insane ive spent time and some itunes allowance on it bring it back please i love the game i love the study abroads and the road trips those are fun i missed doing 2 road trips because i didnt have a laptop i want sl back dang nab it and so do a *** lot of others playdom has the worst custumer service ever

View full review
6 comments
Guest

You can also contact me at my email. Nescaughtfire33@***.com

Guest

I was glad to see this game meet it's demise. It was so ghetto and fostered bullying.

Guest

http://www.gofundme.com/nz2dpfyw

It's gone forever but we can buy it back :D

Guest

Sorry to say, but according to their own message board, they are permanently shutting down the game. It's weird because they don't give any reason.

One assumes that whatever "maintenance" or technical difficulties they were experiencing were pretty severe (as long as it wasn't an out right lie). My guess is some form of massive data loss.

Perhaps the cryptlocker virus got into their servers and encrypted their data and backups.

Guest

Today they shut the game down on facebook without notice and without explanation or offer of compensation to long time players or VIPs nor offers to transfer credits or game elements to another game of choice.

Playdom was dying after the $3 million lawsuit Disney settled with Zynga then and now a boycott in mass by pissed off Sorority Life players left high and dry.

Mellissa Qmk
reply icon Replying to comment of Guest-770716

There needs to be a lawsuit against Playdom for compensation of lost in-game items in Sorority Life due to them closing the game. It seems to me that when you purchase something you should have it.

If it is taken back by the seller, you should be given back your money. If there is an ongoing class action lawsuit that relates to Sorority Life I would sure like to be a part of it.

I spent thousands of dollars on the game.

View more comments (5)
Mellissa Qmk

Loss of purchased items

AI Highlights
  • - Sorority Life by Playdom closed without warning, locking access to purchased virtual items.
  • - Refund for all purchased virtual items.

I purchased thousands of virtual items in Sorority Life by Playdom from 2010 through December, 2013 and they closed the game without warning. Not only is there a loss in communication among the social gamers I up interacted with, I have no access to items that I bought.

Although abrupt, I am certain that Playdom realized they were going to close the game long before they did, yet they allowed players to continue making purchases of virtual items. Therefore, my complaint is that the virtual items I purchased from Playdom without warning or explanation, were taken from me by Playdom and I want my money refunded for all items.

Loss:
$5000
View full review
Anonymous
map-marker Newark, New Jersey

Scammed out of $200 - Pirates Isles of War

AI Highlights
  • - Hacking issue remains unresolved after sending screenshots to Playdom.
  • - No support response or contact number; purchases are promoted for real money.

Company neglects to resolve in-game hacking issue (sent screenshot proof 3 times to Playdom), yet still promotes the purchase of in-game purchases using real money for (in this case gold coins). No response from playroom, No support number, they are basically nonexistent.

These people are scammers and law enforcement needs to step in immediately. Tried calling Playdom (message mailbox has been full for a week+ now). No response to any of my report tickets.

People are losing money they spent purchasing in-game items left and right and Playdom refuses to respond or do anything about it. Please step in and remove these fraudulent people immediately.

Loss:
$200
View full review
1 comment
Guest

Same for me. Purchase $100 of gold coins and no gold coins were given to me.

$100 for nothing in return. I wrote a support ticket and nicely asked that I be refunded my money as no gold was given to me. They have ignored me and I've followed up three times now. Basically got scammed for $100 and no way of contacting them to get it back.

How is this allowed to continue?

They put out quick-click links to purchase over $450 worth, meanwhile do not have customer service? Is this a joke?

Anonymous

Simple bugs go on forever and never got fixed

AI Highlights
  • - Recurring bugs plagued the game.
  • - I spent money on the game despite bugs.
  • - The game was taken down for over a month and stopped without notice.

I played Sorority Life for years. The game just had so many simple bugs it was ridiculous, and the same bug would re-occur over and over again.

The customer service sucked. You'd open a problem ticket just to a generic response and no fix. I still played because I was hooked and spent good hard earned money on it. They took the game down for over a month under the pretense of fixing the bugs.

Now, without any notice they just stopped the game.

I will never ever play another Playdom game in my lifetime. I hope the company goes down the drain.

Loss:
$1000
View full review
Anonymous
map-marker Buayan, General Santos

Playdom lowered me to level 1 on pirates of the carribean

AI Highlights
  • - Playdom downgraded my cannons and defenses to level 1.
  • - I spent over $200 on this game and can't defend after attacks.

playdom have lowered my cannons on my fleets and my defenses on my base to a level 1 i have spent over 200 dollars on this game to build up strong fleets and a strong base for playdom just to make me back to a level 1 its a joke i have tried to contact them many times and all i get back is an automated message. I have spent hundreds of hours on this game and playdom have just ruined my hard work my base is weak aswell as my fleets im at level 45 and when im attacked i get smashed and i cant even defend myself im am so fed up with spending all that money for playdom to do whatever they want.

Loss:
$200
View full review
Danial W

Non existent customer service

AI Highlights
  • - Customer service has lingering issues.
  • - 287 BBB complaints about customer service; rating is poor.
  • - Requests disappear and go unanswered; no reply.

I play several online games and have always been pleasantly surprised at how fast and helpful they are. However this has not been the case with Playdom.

They let issues linger send automated responses and sometimes the automated response doesn't even match your question. I have since found out they have had about 287 complaints about customer service in the past year and their rating with the BBB is not good. I really don't understand their attitude. Customer service is non existent.

Some requests will mysterioulsy disappear and not be answered at all.

A general discussion has been opened on their forums and a Playdom official has yet to respond to any complaints. For some reason the entire thread is put under general discussion which I don't believe is a good category for it.

Loss:
$50
View full review
Gunner Kxa

Threads of mystery

AI Highlights
  • - $20 charged to my bank for Threads of Mystery.
  • - I haven't heard back.
  • - I want a $20 refund or 85 gold bars.
  • - FarmVille 2 later showed no card issue.

on 3/8/2013 I wrote and told you that this game took my $20.00 from my bank account and I still haven't heard from you. I played farmville 2 later and there wasn't anything wrong with my card then.

I either want my $20.00 back in my bank or the 85 gold bars owed me. This is for the game of threads of mystery. Iknow for a fact you took the $20.00 out because the bank has a record of it.

It's time to fix this problem!!!! You sure don't waste any time taking the money but the fixing the problem is taking way too long!

Loss:
$20
View full review
1 comment
Guest

Why Oh Why is THREADS OF MYSTERY cannot be played anymore and also cannot be downloaded, now it's no longer on FACEBOOK.......... VEX BIG TIME!!!!!!! :( :upset :sigh :?

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