Helena K Nqb

Refund

I want to get a refund on a item I just bought but it was a mistake and I dont want it so could anyone help me with that?
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Loss:
$28

Preferred solution: Full refund

Ninn

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Verified Reviewer

Did not receive the item I paid for

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Well I normally don't do this but today is special. I Ordered an item from playasia about four days ago.The item was Collectable anime figure was little exspensive but not as exspensive as some others figures so I thought after all the bills were paid and things needed were gotten I would get myself something nice for a change.

I had just enough to get the item I wanted so I ordered it. On 1-22-24 it said would be shipped on or before 1-29-24 it said to expect it in 1 to 5 days well I'll tell you this never go economy with playasia because won't get anything. Not a tracking number until it's too late not like that matters anyway because the tracking number may not even workAngry. Like in my case not only did I not get what I ordered but also have no way to track it down to find were it went.

Wtf Oh and trying to get in contact with them is like trying to find a needle in a haystack it's almost impossible also did not receive so much as an email to let me know it was on it's way had to go tot he site to check when it would be here they are supposed to email you when your package delivered I did not get an email want got was to go check the playasia website to find out early in the morning that 12:22.AM my package was supposed to be shipped!

To my home address interesting don't see no box left don't see no letter saying sorry we missed you or something like that.Which is not possible anyway because was at home and awake at that time and so was the other person lives who here.Angry I never had a problem when I ordered from them before but that was a while ago. If had known this would happen would not have even bothered to order anything.

Head up seen other reviews after the fact they did not look so even if you go express delivery don't know how much better it would.Heard they have new staff and or company owner so just be careful not to waste your to get nothing in return including a replacement or a refund. Thanks for reading this long rant and thank you to Pissed Consumer hopefully now something will done.

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Loss:
$156

Preferred solution: Full refund

User's recommendation: Would have at one time recommended playasia not anymore.

Rebecca L Fli

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Verified Reviewer

Haven't gotten my 3 video games in the mail yet

Play Asia - Haven't gotten my 3 video games in the mail yet
Play Asia - Haven't gotten my 3 video games in the mail yet - Image 2
when I pressed 1 it would get me to customer service So I dont know what to do I know my order number want my 3 video games for in time for Christmas please My husband purchased these for me for Christmas and told me he still hasnt gotten them in the mail yet ? When should we be expecting them to arrive in the mail ?
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Preferred solution: Deliver product or service ordered

Ruchi Qqd
map-marker Caledonia, Michigan

They have not shipped out my item at all they said they're going to ship it today in the morning I've been contacting they haven't contact me back and I'm getting really upset and pissed off

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My item has not shipped out and they said it's supposed to be shipping out today or in the morning today did it happen no and just pissed off a customer and I do need this item by this month if not give me my full refund back cuz I hate other people on the other side of this phone and you better figure out this pretty quick be I have to take you guys to court because you are stealing my money and I paid for this item
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Jeffrey P Maj

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Verified Reviewer

Wrong email

I created a new account to buy the made in abyss season 3 sound track but I made a typo in the email. When I go to change the email, it says that it has sent a message to the accounts current email in order to complete the process. I can't complete the process because the email does not exist. Suggestion for the future: allow unverified accounts to change their email without needing access to the current one.
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Preferred solution: have email corrected

Anonymous
map-marker Regina, Saskatchewan

Follow up

My situation regarding my online purchase was rectified. My order is on delivery now. Thanks Play Asia
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User's recommendation: I recommend your service.

Anonymous
map-marker Bocholt, Flanders

Didnt get my code

I bought a code card for the nintendo e shop for 3000 yen and didnt get my code. The payment went trough and it didnt even show up in my orders
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Patrick F Emt

Issue with an order

I have payed for xbox gift voucher of 25 dollars and I have not received it yet there was problems with website i have not been sent a email even regarding the the order because the site was having difficulty with my email address however they did verify my phone number 0770919**** but still no order
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Loss:
$25

Preferred solution: Deliver product or service ordered

Adam H Lio

Eshop code

Play Asia used the wrong phone number for my 3000 yen eshop card! I need my code for the game I am getting
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Loss:
$31

Preferred solution: A new eshop code

User's recommendation: Double check the phone number

Harjit K Bsw

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Verified Reviewer

About cut a payment without ordering

Why you take a payment in my card i dont what is paly asia .com.please contact me. You take the 70 pound in my account please solve this problem
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Loss:
$100
Pros:
  • No pros
  • Difficult contacting play-asia
  • I dont know

Preferred solution: Full refund

User's recommendation: Noooooooooo,,,,, ukfkfs

Anonymous

Game calling in

Call never went through, and would not say pissed customer just checking on a game in which came today would like some information
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Deyvounte C Szr

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Verified Reviewer
| map-marker Houston, Texas

Think you

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What time and date when my order come
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Loss:
$40000

Preferred solution: Full refund

User's recommendation: Think you

Anonymous
map-marker Portland, Oregon

Refund

Bought the play card for the wrong console last week. The code has not been used. I was told 5 days after purchase for a refund. Its been a week and I still have not gotten it back.
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User's recommendation: Play close attention to Nintendo or PlayStation lol

Anonymous
map-marker Portland, Oregon

Refund not received

I bought the card for the incorrect console. Ive already messaged about a refund and they said wait 5 days. Its been a week and I still havent received it.
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Deyvounte C
map-marker Marrero, Louisiana

Thiak you

Thank you for your order thank you very much you are very welcome and thanks to you the really love happy with us so thank you and you and you we have a great time
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Loss:
$9000
Pros:
  • Customer service is fast
  • Difficult contacting play-asia
Cons:
  • Took money for an out of stock item

Preferred solution: Full refund

User's recommendation: Think you

Anonymous
map-marker Newport News, Virginia

Just leaving feedback

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I got response back quickly which answered my question! Thanks again!
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About

Summary

Play Asia is an entertainment source for game lovers. This online Hong Kong store contains thousands of different computer games some of which can be bought or downloaded on a free basis. The company is also famous for its countless movies, music, toys, outdoors games, electronics and books represented on the shelves of the virtual shop. As for the buying procedure, the customers can feel safe because the site is protected by McAfee system and accepts all major payment terms. There are lots of currencies available for payment so that the clients from all world could cooperate with Play Asia. The described company is Asian one and it maintains auction system for some of its products. In order to make the contact process there is an online feedback form which can be processed any time.

Play Asia reviews and complaints

Play Asia is ranked 244 out of 1292 in Games and Movies category

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