Yakov K Pyb

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| map-marker Port Coquitlam, British Columbia

Sipped unwonted product

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Platinum Wellness - Sipped unwonted product
Platinum Wellness - Sipped unwonted product
On Nov. 2022 I did order 5 bottle of Genbrain and receive it. Right away I email them, that I don' t accept any future shipment without my permission. On February 2023 I received another parcel with 5 bottle. Please help me to figure out how to return this parcel back to the Platinum Herbal Wellness LLC I don't need their products anymore.I didn't give them permission to ship another 5 bottle of Genbrain and I will not pay for this new 5 bottle and shipment for return. Thank you in advance. Yakov Kaplun; 604-715-****, yakovkaplun@***.com Please,help meBeB
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Preferred solution: return unwanted product and returned money back for that.

User's recommendation: Be more careful with company like this one

1 comment

You have the wrong company. Please remove this comment.

Please see the message below from Dr. Infantino or call the office at 602-866-****

map-marker Tucson, Arizona

Confusion between two companies Platinum Wellness, and Platinum herbal Wellness

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix. Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancel a bowl. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all. We have finally figured out who these people are so if you email us at info@***.net we can get you their contact info. Sorry anyone has to go through this sincerely Dr. Infantino
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