Platinum Restoration
Platinum Restoration Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Platinum Restoration has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Some customers praise the team and quality, noting responsive staff and successful fire restoration work that led them to recommend the company in Platinum Restoration reviews.
Negative Feedback / Risk Areas
- Reports of incomplete jobs and poor workmanship, including rehired subcontractors and lingering smoke odors.
- Allegations of placing liens and not returning calls, typical Platinum Restoration customer complaints about communication and billing practices.
Key Takeaways for Future Customers
- Verify references and confirm scope, timelines, and payment terms in writing before hiring; check customer service responsiveness.
- Document progress and ask about subcontracting and lien policies to reduce risk.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Platinum Restoration has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Some customers praise the team and quality, noting responsive staff and successful fire restoration work that led them to recommend the company in Platinum Restoration reviews.
Negative Feedback / Risk Areas
- Reports of incomplete jobs and poor workmanship, including rehired subcontractors and lingering smoke odors.
- Allegations of placing liens and not returning calls, typical Platinum Restoration customer complaints about communication and billing practices.
Key Takeaways for Future Customers
- Verify references and confirm scope, timelines, and payment terms in writing before hiring; check customer service responsiveness.
- Document progress and ask about subcontracting and lien policies to reduce risk.
Awesome company! Great team!!
- Recommend Platinum Restoration.
- Incredible team; quality is outstanding; they completed a fire in my home and are honest, going above and beyond.
I would highly recommend Platinum Restoration. They have an incredible team and their quality is outstanding. They completed a large fire in my home and they are an honest company that goes above and beyond.
Peoria, Arizona
Platinum Restoration Staff Review
- Stephanie provided excellent service at Platinum Restoration with daily response.
- She arranged replacement and installation of window lights and doors.
I was very pleased with the level of service Stephanie provided @ Platinum restoration.
She had her company up to date with daily response,and found a company to replace and install all window lights and doors that would not have passed...Zjm
Resolved: UNETHICAL/ POOR WORKMANSHIP/ DISHONEST
- Did not complete the kitchen job; a lien was placed on my house.
- Work unfinished after a year; neighbors did some work and calls not returned.
ISSUE RESOLVED IN A PROFESSIONAL MATTER , ALL IS WELL , THANK YOU
THIS COMPANY IS A NIGHTMARE , CHASED MY KITCHEN FIRE DID NOT COMPLETE JOB AND PUT A LEIN ON MY HOUSE , HIRED MY NEIGHBORS TO DO SOME OF THE WORK , THE WORK THEY DID IS FALLING APART, AFTER A YEAR STILL NOT DONE , LOOK AT LORAIN COUNTY RECORDER IF YOU DONT PAY EVEN IF ITS NOT DONE THEY PUT A LEIN ON YOUR HOUSE, NOT RETURN CALLS ECT. TELL YOU WHAT YOU WANT TO HEAR . PLEASE CONTACT ME BEFORE YOU LET PLATINUM RESTORATION IN ELYRIA , OHIO PREY ON YOU , OWE ME DOORS / STILL REEKS OF SMOKE WITH THERE NO SMOKE SMELL GARANTEE, THE TRICK IS TO THEM IS YOU SIGN THE AGRREEMENT YOU DO NOT READ AND THEY GOT YOU EVEN IF THEY DO NOT FINISH , THEY FIRED THE ONLY GUY THAT DID ANYTHING FOR ME NAMED JACK , HAD NUMERIOUS NO SHOW MEETING CAN GO ON AND ON , CONTACT PLEASE AND DO YOUR HOMEWORK!
Preferred solution: Let the company propose a solution
Companies Similar to Platinum Restoration
FHIA Remodeling
“Cabinet doors were installed damaged, no one came to replace them. It has been at least three months...“
Apple Remodeling of Balti...
“Installed new kitchen and bathroom in my home. The jobs went smoothly and very quickly. I have taken...“
Steri Clean
“They were supposed to clean the mess on the floors in kitchen living room and dining room and my bedroom...“
Emeril AirFryer 360
“False advertisement. Please cancel the order. I was charged twice, over 80.00 when it was advertised as...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.