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Verified Reviewer New Reviewer

Please cancel my order and cease debiting my credit card.

Difficulty in finding who to contact to cancel my order. They keep coming and I do not want anymore. Please confirm.
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ID
#3842652 Review #3842652 is a subjective opinion of poster.
Location
Brisbane, Queensland
Preferred solution
Cancel any oders, if I can return unused bottles and gat a refund that would be great. Where would I send them. Please communicate with me to resolve this problem.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I ordered a bottle of skin tag removal .

Their product when it eventually arrived does not work at all. They have since taken $300 from my account and sent me another bottle without my request or permission. Do NOT have anything to do with this company..

User's recommendation: Do NOT buy from this company….

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#3479712 Review #3479712 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$399
Preferred solution
Full refund
New Reviewer

Skincell for moles n skin tags bought two bottles it's scam doesn't work

Bought 2 bottles of skim tags for Moles n skintags $78.00 I used it 4 times a day for two weeks It does not work I want a refund

User's recommendation: Do not buy this product.

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ID
#3391471 Review #3391471 is a subjective opinion of poster.
Location
Pinson, Alabama
Cons
  • Does not work
Loss
$78
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Skincell for moles n skin tags bought two bottles it's scam doesn't work

Product doesn't do what it says it does not take off skin tags or moles. I have used it everyday four times a day for two weeks

User's recommendation: Don’t buy this product.

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#3391286 Review #3391286 is a subjective opinion of poster.
Location
Florence, Alabama
Cons
  • Does not work
Loss
$78
Preferred solution
Full refund
New Reviewer

Platinum Herbal Wellness... Scammers Of some kind.

1.0
Platinum Herbal Wellness... Scammers Of some kind.
I had money taken out my account for a product I never ordered. I want my money back and for this to stop
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#1544160 Review #1544160 is a subjective opinion of poster.

Sent and chargednmenfor product I did not order

I thought I placed a one time order to try the product and see if I wanted to continue to use it. I continued to receive supplements and charges every month. There was not an invoice in the shippments and I found it impossible to find the company that I ordered it from and there fore unable to stop the charges and shippments. Eventually I did find the company information and hopefully I have completely cancelled all future orders
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2 comments
#1623569

I fall into the situation as the person above.No idea who this company is and I never order the product however I received it and was charge and since I am in Canada I also had to pay the exchange rate. Disgusting

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#1669756
@PissedConsumer1623569

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix.

Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancel a bowl. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all.

We have finally figured out who these people are so if y’all email us at info at Platinumwellness.net we can get you their contact info. Sorry anyone has to go through this sincerely Dr.

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ID
#1415489 Review #1415489 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

A scam

I have had money taken from my account for a product I haven’t ordered or have any knowledge of
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1 comment
#1669757

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix.

Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancelable. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all. We have finally figured out who these people are so if you email us at info@***.net we can get you their contact info.

Sorry anyone has to go through this sincerely Dr. infantino

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ID
#1378028 Review #1378028 is a subjective opinion of poster.
Location
Exeter, England
Reason of review
Problems with payment
New Reviewer

Questionable company practices

1.0
Platinum Herbal Wellness - Questionable company practices
Update by user Apr 04, 2018

Update as of 4/4/2018 ... I just received an email today telling me that the product I did not order was shipped; the one I tried to cancel 3/29 and 3/30 when I found out I "automatically" ordered a detox product; but ironically that detox product does not appear in any of the PDF's I made nor the emails I received from the company.

Original review posted by user Apr 04, 2018
The company reflected above is on the label of the supplement bottle I received. Beware of this company. On 2/19/2018 I was investigating CLA as a supplement to my regimen. To make a long story short, I read up on the supplement and then purchased it. What I got was not what I expected; correct label but white versus a brown bottle which was advertised. I have a habit of taking screenshots when I purchase something and glad I did because when the product was received I did not get the special promotion rebate (see attached) and was charged the full amount; not what my receipt which I PDF'd reflected. Since I had not done business with this company I captured the transaction as a PDF file. Most companies will also send an email receipt with the total cost but this one did not and just confirmed the order. Fast forward to 3/29/2018. Unknown to me they also enrolled me for another product which was not indicated on the PDF'd copy of my order. If it had I would have cancelled the complete order immediately. On 3/29/2018, I was notified of a charge to my credit card and was dumbfounded. I found an email in spam telling me I had ordered a detox product when I placed my CLA order. I immediately emailed and called to cancel. Although the product was not shipped yet and wanting to sever ties with this company, I ultimately settled the dispute. A product I haven't received yet and I won't use is costing me $17.46. I suspect they have cancelled it and was just trying to charge me for something. In my opinion these are deceptive practices that need to be reported.
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1 comment
#1516847

I'm sorry you had such a bad experience, but I believe you have us confused with another office. We are Platinum Wellness in phoenix AZ.

We don't sell CLA, and never have.

I believe you purchased from Platinum Herbal Wellness.Sincerely,Dr. Infantino

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ID
#1226269 Review #1226269 is a subjective opinion of poster.
Pros
  • Website
Cons
  • Customer service
Reason of review
Pricing issue
Loss
$17
Preferred solution
Let the company propose a solution

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