Antony N Tas

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Verified Buyer

Horrible Company!

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Plastiq - Horrible Company!

This is a horrible company where nobody picks the phone and they have no live chats!

Money was deducted from my master card but not delivered to my account via the integration system. All I get is automated message asking for more details on the issue which I have provided. Very annoying not sure why ADP works with them!

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Loss:
$5700
Cons:
  • Poor customer service

User's recommendation: Useless company if you can avoid please do!

Anonymous
map-marker San Diego, California

Long term customer but now see the light what a horrible company this is

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They are deceptive and love to tell you how to spend your own money. No live customer service, and it takes forever for them to respond to customer request but they have no problem deactivating your account within seconds after you've had enough and express you don't want to do business with them anymore.

Don't waste your time with this idiot company.

FREE MEANS N-O-T FREE AT ALL.

FREE MEANS THEY WILL CHARGE YOU ANYWAY.

It literally feels like doing business with a bunch of crooks with sneaky and deceptive business practices.

STAY AWAY FROM THIS COMPANY. It's only a matter of time before they go out of business based on how they run their operations and rude customer service agents.

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User's recommendation: Stay away

1 comment
Guest

Struggling with this company as well. They've done away with all phone lines.

The "live" chat, is not live at all.

I need to speak with someone about my issue! They partnered with ADP for payroll which is great...but no one between the two companies knows how the integration works.

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