Anonymous
map-marker Boise, Idaho

Nothing is being dealt with on the wrong product

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I called plant guru on the body butter product that was not body butter but instead a solid brick of something. I was told to put it into a dbl boiler to loosen it. Thats not body butter. He was suppose to email me a return label but instead will not take my calls. Awful product and awful customer service. I thought I was ordering from plant guru but it seems it was etsy which I did not know until my chg card What a mess!
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Anonymous

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Verified Buyer
| map-marker Mackay, Idaho

Plant guru will not answer my calls nor send me the return label.

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Plant guru will not answer my calls nor send me the return label.
Plant guru will not answer my calls nor send me the return label.
Plant guru will not answer my calls nor send me the return label.
The body butter is not body butter. Its a hard rock that u cannot even scoop out. He said u have to heat it up in a dbl boiler. Then its a oil which immediately turns hard again. Awful product & cust service
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