Planets Purest Water

I am in the USA and have been waiting a year for my unit too. No unit and finding this site just made me so angry.

I am launching an investigation with my bank (international) and the attorneys there are following through. Hopefully I can get my money back and I wish everyone could too. Hang in there you guys! I am relentless and have some serious legal connections here in New York City, so I will do what I can.

I promise.

Planets Water Water from Air Generator is a Total Scam!

I can reveal the whole story and back it up with emails and other docuements.

The comments by the Saudi individual are inaccurate and based upon these comments he fails to tell the whole story.

Planets Purest Water

It is unfortunate that this consumer now posts a confidential e-mail from our company but does not post the whole e-mail. Nor does there seem to be legal consideration in these malicious postings as this consumer has just violated the law pursuant to the Electronic Communication Privacy Act, 18 USCA 2510 and/ The unlawful use or disclosure of such electronic information is strictly prohibited pursuant to 18 USCA 2511 and any applicable laws as indicated in the warning attached to his e-mail and fully disclosed below.

Obviously PPW has warned this consumer in the past and is left with no choice but to pursue this matter to the fullest extent of the law.

Claiming PPW is a middle man company when we have worked hand in hand with our factory in the development of these units for a decade is a ridiculous statement, again, intended to harm PPW. Furthermore the e-mail he posts indicates that PPW is doing all possible to address any issues and it would be nice if this poster would also mention all the facts. For example: The only middle man is the poster. He is the middle man by entering into an agreement with PPW to sell our units in Saudi Arabia to a distributor there and we provided him full support..For example; The Warranty was upheld. Brand new replacement units were shipped to him directly from our factory at NO COST for the units or shipping charges.

He has violated the terms within that agreement as well and was sent a termination notice numerous months ago by our CEO.

E-Mail and Information Confidentiality Notice: This communication is being sent on behalf of a U.S.A. California Corporation. This communication, or files attached to this e-mail constitute an electronic communication within the scope of the Electronic Communication Privacy Act, 18 USCA 2510. This communication is intended for the sole use of the designated recipient(s). The unlawful use or disclosure of such information is strictly prohibited pursuant to 18 USCA 2511 and any applicable laws.

Once again, PPW has couched its message to obscure facts by saying, quote "...having its own brand names with no links to other atmospheric H20 companies, nor their products." We know for a fact that they are middlemen and buy their products from independent factories in Korea and China,(if this is not having links to other atmosphereic H2O companies or their products, I don't know what is) who supply other middlemen too. Please see a copy of one of the many emails received from one of their executives (by the way, we never did receive the replacement unit nor the filters which they promised to ship us as per their email). We also have written confession from them that they sent us a wrong unit which did not produce the quantitiy of water which it was supposed to do as per their claims.

Copy of email below:

Dear -----,

As you know we have been extremely frustrated with the response from our factory and as a result we have arranged for a new manufacturer for the office and tabletop units.  The initial units are being sent us now, and once we can verify that meet our design requirements we will send you a replacement for the unit you have now.  In the interim we are going to send repalcement air filters for the unit you have now. We will be back in touch again next week.

With best regards,

Craig

 

Craig Newhouse, PhD

Chief Executive Officer

Planets Purest Water

5856 Corporate Avenue, Suite 220

Cypress, CA 90630

(714) 527-**** office

(714) 527-**** fax

(916) 616-**** cell

Dear Consumer,

Our board feels the response to our rebuttal is another severe attack on every level of our business, bordering on Restraint of Trade, slander, liable and other violations of US & international laws protecting companies from such attacks. Furthermore these continual attacks have caused documented Loss of Business & company revenues, thus civil actions are now relevant.

It is our sincere hopes that consumers understand that PPW is a well established company, having its own brand names with no links to other atmospheric H20 companies, nor their products.

Should you have any questions or concerns feel free to contact me directly at our offices.

Sincerely,

Robin Larson, President & Founder

Planets Purest Water Corp.

www.PlanetsPurestWater.com

info@***.com

we have all the proof of our claims in writing. The response from PPW is full of falsehoods, and we can prove it.

As the owner of Planets Purest Waterâ„¢ it is important to understand there is not a major company distributing/retailing product that does not have an unhappy consumer. Yet on the other hand we have a magnitude of testimonials from very happy customers. It is unfortunate this consumer does not mention the facts that his original unit was replaced free of charge which he was not satisfied with and then sent another new released unit. Nor is it mentioned that we took away his representative rights for Saudi Arabia for non performance.

Our board feels this is a severe attack on every level of our business, bordering on Restraint of Trade, slander, liable and other violations of US & international laws protecting companies from such attacks. The fact this consumer states financial facts of our company with no possible way of knowing our financials should be a common sense conclusion.

Should you have any questions or concerns feel free to conatct me directly at our offices.

Robin Larson