Planet X
Planet X Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet X has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, citing no customer service phone line, no replies to enquiries, product assembly issues, and perceptions of high price in Planet X reviews.
Key Takeaways for Future Customers
- Expect slow or no reply to enquiries and limited customer service options.
- Inspect items on arrival; reported assembly defects on some products.
- Price level reported as high compared to perceived value.
Negative Feedback / Risk Areas
- Repeated customer complaints about lack of phone support and no response.
- Reports of defective parts and warranty or returns handled via Amazon complications.
- Concerns about product range and discounts.
Positive Feedback
Some reviewers say Planet x are fine, but positive mentions are limited.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet X has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, citing no customer service phone line, no replies to enquiries, product assembly issues, and perceptions of high price in Planet X reviews.
Key Takeaways for Future Customers
- Expect slow or no reply to enquiries and limited customer service options.
- Inspect items on arrival; reported assembly defects on some products.
- Price level reported as high compared to perceived value.
Negative Feedback / Risk Areas
- Repeated customer complaints about lack of phone support and no response.
- Reports of defective parts and warranty or returns handled via Amazon complications.
- Concerns about product range and discounts.
Positive Feedback
Some reviewers say Planet x are fine, but positive mentions are limited.
Turn one complaint into a collective action
I need new headset for my planet x spitfire
I just want to buy a new headset for my Planet X Spitfire, as I'm not sure which one I need. It's a tapered fork.
- All goodnono
- Ni complaints
Preferred solution: Headset fir planet x
User's recommendation: Planet x are fine
Head set
No answer at all!!!will not use ever again. No thanks at all.
Really really useless. Rather call local bike shop if there are issues.
User's recommendation: Don’t call. Useless
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service phone line !!
I askes for a call back with regards to my order and the reply was ... We dont have telephones!
REALLY... how would they call the emergency services?
Shocking shoddy service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointed I’ve had no reply from Plamet Xcode dude ring I gave bought 2 bikes from them
- - Brake pad size and type for a Loxley e-bike are requested.
- - Manual lacks brake pad info.
- - They want Bluetooth, upgrade options, and cost information.
Hi I have a loxley e bike can you tell me the size and type of brake pads I need, cant find info in owners manual, also can you tell me if it has Bluetooth connectivity, if it hasnt can the assist control be upgraded so it has, likely cost would be appreciated.Many Thanks
User's recommendation: Debateable
Wells, Minnesota
Planet X Apocalypse thumb installed incorrectly
- - Left thumb installed backwards.
- - This affects the transformation.
- - Amazon won't help; it's a manufacturer issue.
Not good at all
Hello. I bought this new off of Amazon.
I had it boxed for a while and I recently opened it. Upon my inspection, I noticed the left thumb was installed backwards. This does affect the transformation.
Please help me out if possible! Amazon wont do anything as it is a manufacturer issue.
Runcorn, England
Enquiries
I never spoken to anyone as i was expected to. I just wanted to know about some headset bearings for my planet x Gravel bike tempes.
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