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Planet X

Planet X

www.planetx.co.uk
What is your customer experience with Planet X?

Planet X Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Planet X has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Debateable".

  • Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.

Anonymous
map-marker Wells, Minnesota

Planet X Apocalypse thumb installed incorrectly

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Updated by user Jun 13, 2025

Not good at all

Original review Jun 05, 2025

Hello. I bought this new off of Amazon.

I had it boxed for a while and I recently opened it. Upon my inspection, I noticed the left thumb was installed backwards. This does affect the transformation.

Please help me out if possible! Amazon wont do anything as it is a manufacturer issue.

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Peter T Pas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockton-On-Tees, Stockton-On-Tees

Disappointed I’ve had no reply from Plamet Xcode dude ring I gave bought 2 bikes from them

Hi I have a loxley e bike can you tell me the size and type of brake pads I need, cant find info in owners manual, also can you tell me if it has Bluetooth connectivity, if it hasnt can the assist control be upgraded so it has, likely cost would be appreciated.Many Thanks

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User's recommendation: Debateable

Anonymous
map-marker Runcorn, England

Enquiries

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I never spoken to anyone as i was expected to. I just wanted to know about some headset bearings for my planet x Gravel bike tempes.

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Sylas Yqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ullapool, Highland

No customer service phone line !!

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I askes for a call back with regards to my order and the reply was ... We dont have telephones!

REALLY... how would they call the emergency services?

Shocking shoddy service

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