Planet Ice UK
Planet Ice UK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Ice UK has 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Not good communication or quick to give refunds".
Consumers are not pleased with Diversity of Products or Services and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Ice UK has 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Not good communication or quick to give refunds".
Consumers are not pleased with Diversity of Products or Services and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Barrow Upon Humber, North Lincolnshire
Complaint
So I booked 2 adults to go skating.
I was poorly I paid 38.00 pound.
I rung up on the day to say I couldn't come.
I rung up 2 days later to ask if I could come and skate with the money I previously paid.
The members off staff I spoke to said no rules are rules and no point getting in touch with headoffice.
I would like a the top head to ring me.
I will take this further I have knowledge and I work for a solicitor.
I want a refund please.
My telephone number is 0749530****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
Company fixed the issue and I have been provided with apology. Just sent refund
Very poor
Im still waiting. I need a refund asap so could you help please heres my booking details booking ref 167**** and payment ref 295******** thanks Kelly caffrey I hope this is going to the right place supposed to go to head office
Preferred solution: Full refund
User's recommendation: Not good communication or quick to give refunds
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gillingham, England
Sustained injury
On the 2nd of February 2024, I was knocked out of my feet by a boy who skated fast out of control, Approached me from the back, left-hand side with such a force, causing me to fall and break my right arm.
I have spoken to the manager of Gillingham planet eyes Clair on the 3rd of February and she told me that the video will be preserved. On the 5th of February I wrote an official letter to preserve the video as evidence, but I did not receive any reply.
Today is 9th of February and no one is calling me back. My attempts to call Gillingham planet ice are not successful.
Preferred solution: Personal injury claim.
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