Planet Drugs Direct Reviews
Planet Drugs Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Drugs Direct has a 5.0 star rating from 3 reviews and a 100% positive distribution. Reviewers note friendly, efficient, knowledgeable service, value discounts and product diversity, and report a low price level; one con mentions a new method is awful.
Key Takeaways for Future Customers
- Customer service and knowledgeable pharmacists are praised in Planet Drugs Direct reviews.
- Low prices, discounts, and a range of products are commonly valued.
Negative Feedback / Risk Areas
- Website complexity and requests for personal information generate customer complaints.
- Delays in communication about prescription status and trouble updating billing or withdrawal details.
- Occasional duplicate prescription delivery reported.
Positive Feedback
Reviewers repeatedly highlight outstanding customer service, helpful representatives, and clear explanations from pharmacists.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Drugs Direct has a 5.0 star rating from 3 reviews and a 100% positive distribution. Reviewers note friendly, efficient, knowledgeable service, value discounts and product diversity, and report a low price level; one con mentions a new method is awful.
Key Takeaways for Future Customers
- Customer service and knowledgeable pharmacists are praised in Planet Drugs Direct reviews.
- Low prices, discounts, and a range of products are commonly valued.
Negative Feedback / Risk Areas
- Website complexity and requests for personal information generate customer complaints.
- Delays in communication about prescription status and trouble updating billing or withdrawal details.
- Occasional duplicate prescription delivery reported.
Positive Feedback
Reviewers repeatedly highlight outstanding customer service, helpful representatives, and clear explanations from pharmacists.
Longmont, Colorado
I don’t want to give out information to a site I have never used. It was bizarre, especially when I have never heard of it before. It felt like a spam when it was asking for information thatit before
- - Site is complicated.
- - I don't want to share info with a site I haven't dealt with.
- - I want to know when my Premarin will be mailed.
I am getting tired if dealing with this complicated site. I did not want to give information to a site I have never dealt with in all my transactions with Planet Drugs.
I have spent a lot of trying to get a simple answer that I used to get in a less than 5 minute phone call. I just want to know when my premarin drug will be mailed to me.
I resent being a pissed off client whe this process have been so difficult! I just want a simple answer.
Status of prescription
I dont want to put all that information on line that you already have. I have never had to do that before and didnt want to. Just want to know the status of my premarin prescription!
- Great and efficient
- Lower prices
- This new methid is awful
Preferred solution: Update on my prescription status. This is confusing and annoying. It has been so easy in the past. Before it took less than 5 minutes! I have no problem other than this new method. Please just call me with the quick amswer!.
Duplicate prescription
Same drug was delivered twice. I called to verify and the representative was extremely helpful and explained the issue at hand.
- Friendly
- Prompt
- Knowledgeable
User's recommendation: Outstanding customer service. Knowledgeable
Fairhope, Alabama
I don't know if Planet drugs has been able to get the prescription filled from my Dr.
I have not heard from Planet drugs in reference if they were able to successfully contact my Dr.'s office, via fax number I provided
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have to change my checking account number
I need to change my account number so you can withdraw my payment when I refill my prescriptions.
My account was hacked and I have a new account number for you
Preferred solution: I need to change my bank account number.
Comment
- - Charisse Hung explained things clearly and put me at ease.
- - Planet Drugs requires prescriptions for all medications; they are honest and caring.
I just hung up from the pharmacist at Planet Drugs. Her name is Charisse Hung.
I was connected to her because I had a few questions that Derek was not sure of. Charisse explained everything to me in laymen terms and put my mind at ease. Charisse was extremely knowledgeable and very easy to relate too. Planted drugs require prescriptions for all medications.
They are honest and caring. I have been using them for many years and will continue to do so.
User's recommendation: I strongly recommend Planted Drugs. They are an honest and very fair in the pricing.
Need a refill on my presciption
The web site keeps saying that number I call is not in my calling area.
I he been a customer for years and I need a refill on my prescription .
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