Planet Beauty
Planet Beauty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Beauty has 3.1 star rating based on 4 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Planet Beauty to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure it’s placed for correct delivery.", "Now", "Encino gave no good costomer service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Beauty has 3.1 star rating based on 4 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Planet Beauty to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure it’s placed for correct delivery.", "Now", "Encino gave no good costomer service".
Review authors value the most Diversity of Products or Services and Reliability. The price level of this organization is medium according to consumer reviews.
Is Planet Beauty Legit?
Our analysis shows that Planet Beauty is legit, safe for consumers to access and is not a scam. planetbeauty.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Planet Beauty reviews to learn more about other consumers' experiences.
Irving, Texas
Because I ordered one of the wrong shampoo‘s I ordered two different ones one I don’t want
I would like to talk to a representative so I can cancel one of those orders, but I want the other order because I dont want the one purple shampoo, and conditioner I dont want that one. I want that one canceled.
Powell, Ohio
Fast shipment- Wonderful Product -
Good Evening,
Thank you very much for straightening out my order situation. I received a credit for the first accidental order a few days ago.
and received the actual order today.
Im very pleased. I will be happy to place orders with you again.
Thanks,
Kathleen Link
Powell, Ohio
Can’t review until I receive it
Accidentally placed an order for $67.61 yesterday. Re-sent the correct order afterward.
I want the first order for 3 items to be cancelled. I sent an email to c/s but it is still showing.
Need help with your issue?
Get support from our consumer experts.
Louisville, Kentucky
Need order canceled
I made my order last night. It was supposed to be set for delivery instead it was placed for pick up. I need this order canceled immediately and more details on how to get my refund.
User's recommendation: Make sure it’s placed for correct delivery.
Miami, Florida
My order that I didn't receive yet
I want my money back , I want my money back, I want my money back, I want my money back, I want my money back
Miami, Florida
My order that I didn't receive yet
I need my money back, my orders never arrived.money back, money back, money back, money back,money back
User's recommendation: Now
Fort Lauderdale, Florida
My order that I didn't receive yet
I did by 1 shampoo and 1 conditioner, 04/09/24 I did have the product, today is 04/18/24 , please send my products
Elmwood Park, Illinois
Mistake order. Need to cancel # 64143
I need to return this order. I got notification that its on the way.
Can you send me return label.
This order was a mistake.
Thank you.
Carmichael, California
Return
They red flagged me. Thats crap.
I spend a lot of money at planet beauty. There had been no samples of products. No way to try. I will not keep a product that doesnt work for me..
I work hard for my $$ if you are going to do that to your customers. I would get lots of gift cards ready to calm customer down.. bad customer service. Not the stores or there employees.
But the head people. You dont keep customer that way..sales people only doing what they are told to do.
And always short on most products. Cant get or limited or what ever..
Credit caed issue
I AM Not able to get through to any of the phone numbers. I Sent an email.
No response yet. THIS IS A BIT FRUSTRATING.
Preferred solution: My credit card corrected. Wrong card charged.
Marion, Illinois
Didn't receive pumps for my shampoo conditioner gallons
On your website you dont say that the liter sized shampoo conditioner dont come with pumps. That should be noted.
I dont have them now and I dont want to pay shipping again when they could have been included in first shipment.
I would add that to the product description if I were you. Its extreme lengthy process to get customer help
Preferred solution: Free shipping for the pumps since shipping will cost more than they do apparantly.
Van Nuys, California
Get my free lipsticks
She did not give my free item at Encino branch.l do not understand why she did not give me the free gift
User's recommendation: Encino gave no good costomer service
Companies Similar to Planet Beauty
Folica
“I’m unable to reach a live person“
Beauty Care Choices
Chatters
“I made an order with this company and go my package with one out of the two products I paid for. When I...“
Beauty Brands
“On March 3, 2025, I purchased two ferns that were advertised at $19.95 each. You charged my credit card...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.