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Planet Audio

Planet Audio

www.planetaudio.com
What is your customer experience with Planet Audio?

Planet Audio Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Planet Audio has a 3.1 star rating based on 1 customer review and overall consumer sentiment is mostly neutral.

Positive Feedback

Reviewers value the convenience of location and website and note a low price level; head units include many features and some users praise basic functionality.

Negative Feedback / Risk Areas

  • Complaints about poor speaker sound quality and limited improvement after installation reflect common Planet Audio customer complaints.
  • Reports of head unit pairing failures, loss of Apple CarPlay and erratic volume controls indicate technical and customer service issues.
  • Dissatisfaction with exchanges, refunds and cancellation policy is repeatedly mentioned.

Key Takeaways for Future Customers

  • Read Planet Audio reviews before buying and test units before permanent installation.
  • Confirm refund and exchange terms and ask about customer service support for pairing and software issues.
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Media from reviews

Planet Audio - Technical support
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Anonymous
map-marker Stockbridge, Georgia

The product I got was not good Question about speaker

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AI Highlights
  • - UTV speaker sound quality was poor.
  • - Nothing could be added to improve it.
  • - I planned to request a refund, but the installer cut the wires.

The sound quality on the speaker that I bought for my UTV wasnt good and theres nothing you could add to it to make it sound better I was going to ask for a refi, but the guy who installed it already had cut the wires to hook it up

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Darran K Kec

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Technical support

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AI Highlights
  • - Bluetooth and AirPlay won’t re-pair after reset; device shows PLANET AUDIO.
  • - Camera not detected; AirPlay lost; Siri and phone audio work.
Planet Audio - Technical support

Purchased head unit. 75 unit.

Double din 6.75 Apple car play. Didnt have problems until my phone asked me to pair again. I unpaired through BT and through the setting in air play and tried to re-pair. Received a msg camera not detected and lost all air play ability.

Will not pair after the deletions and factory reset. Using usb and both have been forget from BT and Air Play.

Both vehicle and BT show PLANET AUDIO detected, but unable to re-pair to each other. Strangely, my SIRI audio works, my Phone audio works including my mic and I can hear music apps on about one bar of volume, but the volume controls dont affect the decibel level.

Any thoughts?

Stimulus lover

Loss:
$79

Preferred solution: Let the company propose a solution

User's recommendation: These head units have everything you need in a car. Mine currently has a msg “check your entire perimeter.” No music accessible through FM or Apple Car Play.

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