Plamar USA
Plamar USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plamar USA has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing poor customer service and issues with exchanges, refunds, and cancellations.
Positive Feedback
Some customers received completed installations, but overall praise is scarce in Plamar USA reviews.
Negative Feedback / Risk Areas
- Repeated complaints about unresponsive customer service and slow or no follow-up.
- Installation errors such as incorrect cutouts and edging requiring additional repairs.
- Problems with exchange, refunds, and cancellation policy and concerns resembling Plamar USA customer complaints.
Key Takeaways for Future Customers
- Expect to verify workmanship and plan for potential rework or outside plumbers.
- Document all calls and emails due to reported nonresponse and refund disputes.
- Consider alternatives if timely customer service and reliable installation matter more than price.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plamar USA has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing poor customer service and issues with exchanges, refunds, and cancellations.
Positive Feedback
Some customers received completed installations, but overall praise is scarce in Plamar USA reviews.
Negative Feedback / Risk Areas
- Repeated complaints about unresponsive customer service and slow or no follow-up.
- Installation errors such as incorrect cutouts and edging requiring additional repairs.
- Problems with exchange, refunds, and cancellation policy and concerns resembling Plamar USA customer complaints.
Key Takeaways for Future Customers
- Expect to verify workmanship and plan for potential rework or outside plumbers.
- Document all calls and emails due to reported nonresponse and refund disputes.
- Consider alternatives if timely customer service and reliable installation matter more than price.
Media from reviews
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Verified Reviewer |
Union City, California
Wrong edging to my countertops and plumbing still leaking!
The project manager is double dipping. She is hired by Plamar to do a job and has hired her husband as the subcontractor to do the plumbing jobs for the countertop installation projects.
I wonder if Plamars owner, Jose Costa, knows how Liz Espinosa treats her customers. She is rude and disrespectful. Customer is never right and she doesnt give a *** about anyone but herself. The edges of my countertops are cut wrong and she wont even return my calls anymore.
Her husbands plumbing company wont come out to fix their mistake- I had to pay another plumber to correct a drainage install problem. The whole project is a mess.
Preferred solution: Let the company propose a solution
User's recommendation: Go somewhere else! You might pay a little more but you will get what you paid for, along with customer service and respect!
No response after 3 days - PlaymarUSA
Playmar screwed up the cut for the cooktop in the countertop that I purchased. After three days they haven't even responded back. I called over the weekend to the office that said it was open on Saturday. No answer and no return phone call.
I called today and no one answers the phone. They were open at 8 am, but a call to several individuals at Playmar got no answer and now - 2 hours later - no response to any phone call or any email I sent.
Beware the company. It is clear that they do not have the best interests of the customer in mind. It is clear they they don't want to solve this issue in a timely manner if at all.
PLAYMARUSA: Incompetent Installation
PlaymarUSA owns Elegant Marble and Granite
I arranged for new granite counter tops to be fabricated and installed for my kitchen. Once I signed the contract, I was promised 7-10 before installation.
More than 3 weeks later, the installers arrived. The last piece of granite, which I personally selected, was being installed only to find that the cutout for the cooktop was more than 7 inches off. The installers called the general manger, Kurt, who told me that he couldn't deal with the issue until the following Monday and besides he was stuck in traffic at the moment. (I guess I was supposed to feel sorry for him.) I still have no indication if a fix is even possible.
Kurt is too busy to deal with customer issues.
I called Diana Zimodio, the sales person and there was no fix there either. Read my review on YELP.
- Installation
- Competence of diana
- Customer service
Preferred solution: Let the company propose a solution
Construction and Repair Expert Talks
How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)
In this video with the manufactured homes industry expert, Tony Kovach, we get into details of the buying process, pros and cons, red flags, and tips that every consumer should consider before getting into a deal.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
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Still angry at their incompetence.