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PJs Coffee

PJs Coffee Reviews

www.pjscoffee.com
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PJs Coffee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PJs Coffee has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Recent PJs Coffee reviews note order accuracy problems and a refusal to remake incorrect drinks.
  • Customers mention high prices and limited resolution from customer service.

Negative Feedback / Risk Areas

  • Order accuracy: iced drink served with ice chunks instead of intended texture.
  • Service response: staff refused to remake the order, leading to customer complaints.

Positive Feedback

No positive comments were provided in the available review.

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Media from reviews

PJs Coffee - Coffee made it wrong. They refuse to remake.
PJs Coffee - Coffee made it wrong. They refuse to remake. - Image 2
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Amanda J Hfb

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Verified Reviewer
| map-marker Crowley, Louisiana

Coffee made it wrong. They refuse to remake.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The order was incomplete and not handled well.
  • - Ice chunks in vanilla velvet; not creamy.
  • - Issue unresolved; won't return to Starbucks.
PJs Coffee - Coffee made it wrong. They refuse to remake.
PJs Coffee - Coffee made it wrong. They refuse to remake. - Image 2

I honestly feel when you bring a situation to a company. It should have been handled professionally, especially if the error was on their end I called to let them know that my order was incompleted.

I ordered vanilla velvet ice, which was supposed to have been made creamy with a thick texture to it. I ended up getting my order with chunks of ice in it which Ive never received it that way ever before since Ive been going to PJs coffee shop I am fairly a new customer.

All I wanted was the order to be made correctly when I was refused I would suggest to anyone not to order there because theres no care in the work that they do. Youre just stuck with the issue their coffee is very expensive, which I dont mind paying, but if the order is made incorrectly, I feel that it should be made properly according the recipe cause the ingredients so now I wont be returning back there ever again and I will continue going to Starbucks cause at least Starbucks care about their customers and never have a problem with resolving the situation

Loss:
$8

Preferred solution: Full refund

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