Brentt Ykq
map-marker New Castle, Delaware

Ignoring warranty requests

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I had a bathtub converted to a walkin shower. some of the caulking developed mol/mildew even after regular cleanings. Spent one $8,300.00 for the job. I still have not heard from a warranty rep after four calls to them.
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Loss:
$1
Cons:
  • Poor response to warranty request
Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered

Lenni P
map-marker New Castle, Delaware

Rip off

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I should have read all these reviews first before even contemplating or even considering calling this PJFitzpatrick Company.

They charge $65 just to estimate! And they claimed to waive it ONLY IF YOU decide to take their price and service.

No choice there as they slowly rip you off. Two short metal sidings and 6 shingles to nail on the roof...$378. NOT A REASONABLE PRICE AT ALL. Understandable if the job was well done.

It was not even up to par—to say the least. Then they have the audacity to offer changing my roof’s shingles because they claimed it’s 20 year-old age. To top it all, when I asked the Technician how much it’ll cost me since he’s been up there and he saw all of it, he said another kind of “technician” can look at it and that estimate is free...huh?!

They charged a steep price just to estimate replacing two short metal sidings but free to estimate how much it’ll cost to change my roof’s shingles?! TOTALLY ASININE!

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Loss:
$378
Cons:
  • Estimate charge doesnt give me any choice but to commit to them
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Marge H Rrv
map-marker New Castle, Delaware

Ripped off.

I was charged 450.00 for a 94 inch cutter. I told them I had a gutter that I had from a previous job. He used my gutter. Put clips to hold the gutter. That is the only thing I used of the company. l stopped payment on my check I can not believe all the bad complaints of this company. i should call the better business . I will.
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Jordan r Tnz

Drunk driver?

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PJ Fitzpatrick - Drunk driver?
I was driving in my neighborhood of Kings Grant, marlton NJ, when I was stuck behind a PJ Fitzpatrick car driving about 15mph under the limit. The driver continued to drift in and out of the shoulder as well as brake randomly, causing a traffic jam on crown royal parkway. Get drunk drivers off our streets!
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Denise W Niu
map-marker New Castle, Delaware

Mis-matched shingles

I had my roof done with all new shingles prior to calling PJ's in 2015 for a skylight. When the all new expensive skylight was completed PJ's mis-matched the shingles and it now looks like crap.

I am speaking out about this now because I am pissed! My neighbor across the street recently had a PJ's rep in their house sitting at their kitchen table going over a kitchen remodel and he remarked pointing to my to my roof "we would never do that".

What a joke that was, I was told over and over I would get a call back, I was recently looking into a bathroom remodel do you think I would hire you guys?? I want my shingles to match!!!!!!

Very upset

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Loss:
$900
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

1 comment
Guest

PJ Fitzpatrick does not do kitchen remodels

Averi D Egu
map-marker Wilmington, Delaware

Did not disclose flat rates!!

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Updated by user May 05, 2018

I didn't add the repair man told me I didn't give him the 65$. Until I told him that I had cameras around my house that I could prove I did.

He then magically found the money.

Good try.. not giving you 130$.

Original review May 05, 2018
Pj Fitz charged me $65 to come out and look at my gutter. He then told me I needed one bracket put in the corner (the very same thing I told the rep when I called to make the appointment.) When the repair came out he told me the flat rate is 250$ just to put a bracket on my gutter! I was quoted half that by companies that gave me free estimates. Insane. I can just imagine what they would charge me for a big job. No thank you!w I will never again call them.Wtf
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Pros:
  • Came out quick
Cons:
  • Not disclosing minimum pricing
Reason of review:
Problems with payment
Anonymous
map-marker New Castle, Delaware

Expensive repair

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Needed to have a storm door pump installed, they were the only people that responded to my calls. Did a very good job, unfortunately, even after senior discount charged me amost $400! Never again!!!
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Reason of review:
Pricing issue
Anonymous
map-marker Wilmington, Delaware

Estimate of repair

I called to get an estimate for the replacement of 2 downspouts of my gutter system. They said they come out with all the supplies, equipment and man power to do the job at the time of estimate.

The $65 charge goes toward the fee for the service. I don't want to have to invest $65 before deciding who will provide the best service at the best price. I just want an estimate before I choose a provider. PJ Fitzpatrick will not give me an estimate without charging $65.

I don't want pay $65 then feel that I need to choose Fitzpatrick. I will not be using PJ Fitzpatrick for any of my home repair needs and I suggest you don't either.

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Reason of review:
Pricing issue
Kahleel Iqk

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Verified Reviewer

Bad roof repairs

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Updated by user Jun 22, 2017

this roof was a 30year shingle and was only 5 years old,

Original review Jun 22, 2017
my roof was leaking. they sent out one repairman after another and $1600 later I needed to replace my roof.

Each repairman did some work and charged me for it. I finally called other roofers because The leaks got worse. Several reputable roofers gave me their opinions and suggested I sue. It cost me $5200 TO REPLACE THE ROOF.

It leaked now about 15' down the whole length of my enclosed porch and down several walls. I had to explain to the new owners about the water damages from the leaks when i sold my house.

This was an issue the whole time my house was on the market for sale. GET SEVERAL OPINIONS IF 4 P P J FITZPATRICK REPAIRMEN COULD NOT FIX MY LEAK.
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Loss:
$5200
Cons:
  • After 4 tries later i had more damage
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Anonymous

Thanks to the operator of this website

I called them today about siding. They have various phone numbers and I must have called the repair line. I declined to have them come out for an estimate as I was not going to pay $65 for an estimate. What if their estimate was high. I am not paying $65 to find that out. Someone else called back to say the estimate fee is only for repairs. They would need 90 minutes of our time (all those who own the home). After reading these reviews, I know they will be high and that it would be a 90 minute waste of time. Thanks to the website and to those who posted reviews. The other estimate we have required only 15 minutes of my time. We do want at least one more estimate but not from PJ Fitzpatrick. I will say, their ads are very good.
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Reason of review:
Pricing issue
Anonymous

Pj Fitzpatrick House Repair Review

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If you have work done by PJ Fitzpatrick you will be inunated with phone calls and junk mail. Had soffett blow off, $189.00 is a bit much for this repair. Shop around and get other estimates
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Reason of review:
Pricing issue
Anonymous

Roof Replacement

Felt pressured to sign to get discounted price that seemed pretty high. Due to damage from ice dam I decided to have work done.

Paid good money for second rate workmanship. Experienced leak with newly replaced roof. Clean up after the job was substandard due to nails and debris remaining after Fitzpatrick finishing the work. The draping used to protect siding had large holes in it and a lot of debris from the roof ended up on awning and in shrubs, lawn, walkway, driveway, etc.

I specifically asked if the gutters would be clean out and laborers did not follow though as promised. The estimator and project manager were articulate and US nationals.

The individuals that did the work were not. It was apparent English was not their first language and seemed a bit shady, avoided eye contact, and rather ***

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Reason of review:
Bad quality
Anonymous

Charge for estimate/over the top pricey

Had these guys out to access a leak in my attic. Turns out my attic fan was cracked and needs to be replaced.

They could patch it for $202, not guaranteed or replace it for $981, guaranteed. What? Thinking this was outrageous I got other estimates and the job can be done for $250 by repritable company. They also charge you $65 estimate fee they never tell you about.

Also if I didn't get the repair done right then and there the unguaranteed repair went up to $350.

I found out that several shingles are missing from my ridge vent which PJ tech never told me about or picked up on. I should have known when I called for an appointment and got a switchboard type person to make my appointment.

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Reason of review:
Pricing issue
Anonymous

Roofing Review

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These guys are in the business of quality. The negative reviews are from people who never actually used them! We used them and they're great. Yes, they cost more but it's because they don't skimp.
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Anonymous

Pj Fitzpatrick Customer Care Review

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Scheisters. No doubt about it. WE DID USE them. Horrible customer service, horrible workmanship.
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Reason of review:
Poor customer service