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Pizza Plus Inc

Pizza Plus Inc

www.pizzaplusinc.com
What is your customer experience with Pizza Plus Inc?

Pizza Plus Inc Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pizza Plus Inc has a 2.7 star rating from 6 reviews with mostly neutral sentiment, noting medium prices and mixed experiences with pizza and salad bar quality.

Key Takeaways for Future Customers

  • Check local hours and consider early visits due to unpredictable closing times.
  • Expect varied service across locations and verify delivery options before ordering.
  • Read Pizza Plus Inc reviews for recent reports on hygiene and order accuracy.

Negative Feedback / Risk Areas

  • Recurring customer complaints about food safety, poor hygiene, rude staff, and order mix-ups.
  • Delivery delays, difficulty contacting stores, website issues preventing complaints or refunds.

Positive Feedback

Customers cite a good salad bar and decent pizza for the price, and many value location and product variety.

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Show reviews that mention
hook medium tip pepperoni service dandridge quality delivery status min
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Kelli K Gtq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dandridge, Tennessee

Dandridge TN

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AI Highlights
  • - Dandridge resident: Pizza Plus was our go-to; service quality has fallen.
  • - March 13, 2026: the phone line was off and the online order was delayed.

As a long time resident of Dandridge, TN Pizza Plus is our familys go to pizza establishment. But, as of late, the service quality is worse than unacceptable.

Today, March 13, 2026 I attempted to make numerous calls over the course of an hour trying to place an order. All to realize it seemed as the phone was taken off the hook. I then had to place my order via internet, which is understandable in itself, but after a 55 min wait. I still couldnt rely on the phone service to check on the status of my delivery.

Which has still yet to arrive.

My order was relatively small, inexpensive, and a generous tip left on top of the delivery fee. Over an hour of wait is ludicrous for a medium cheese pizza and a small pepperoni.

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Tammy J Pcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Erwin, Tennessee

Poor service

AI Highlights
  • - Ordered meat lovers with no pepperoni; received pepperoni pizza and paid $23.
  • - Opened it; it was pepperoni and no discount was offered.

Ordered meat lovers with no pepperoni. My husband picked up.

Paid $23. He said this doesnt feel right. We opened it. It was a pepperoni pizza.

He took it back while I called. The girl oh there were 2 Johnsons and theyre here now to get it. My husband took it in and your staff took it while Im assuming to give to the correct customer. You can bet had I been there I would have gone to each car to tell them that pizza had been to my house and had been opened in my house.

That is completely unacceptable!!

We werent even offered a discount or anything for our inconvenience! I can say I wont be visiting your establishment if this is your practice and Im going to report this to health services.

Cons:
  • Unsafe unhealthy practices
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1 comment
Guest

So your husband picked the pizza up, carried it to his car, carried it into the house and THEN and only then did it not feel right?

Esiah Fyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do you have to register? I refuse ill order pizza from one of the many others

Do away with log in or register. I refuse anymore login or register. You should have your menu up for everyone

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Melissa C Uzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A worker

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AI Highlights
  • - Long-time customer reports rude service from a staff member.
  • - Leftovers and crackers were taken; ranch and crackers charged.

I have been coming there to eat for over 2 years now. I have never been treated the way I was today.

I have always taken any left over ranch or crackers with me when I leave. Today there was a woman worker who was very rude was taking plates and removing stuff from the table didn't even ask if I was done, had got an attitude when picking up the crackers that I was planning on taking with me then had went over to my friends table about to do the same thing, when my friend said I was going to take that with me then the worker had said that she would have to charge me for the ranch and the crackers, the whole time I have been coming there I have never had any issues with anyone.

She was also slamming plates and being really loud and very disrespectful. This hasn't been the first time this has happened more then once before I just took it as she was having a bad day and I noticed on the reviews that I am not the only person who has had issues with this person

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3 comments
Marcelline Syr

Charging you for ranch crackers is not rude. If you cannot afford them do without.

Guest

Funny how you were going to steal what you didn’t pay for at two tables and post again on 2/23 but leave that out.

Guest

Hard to have an opinion not knowing how the ranch and crackers are brought to table. If both are in single use packets and those are in a much larger basket, then they are not to take.

If everyone ordered a salad and got two single packs and all were left that’s different . Same with the ranch.

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Melissa C Uzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over how I was treated

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AI Highlights
  • - The food is great; I’ve been a customer for 2+ years.
  • - A staff member was rude over leftovers and tried to charge for used ranch and crackers.

The food is always great I have been coming to eat there for over 2 years now and I have never been treated like I was yesterday over some left over ranch and some crackers, I have worked in fast food places and I don't believe in putting items back if I have already opened them or if I didn't. And for the women to act all rude and start taking stuff off the table w/o asking if I was done and then goes to another table and tries to do the same thing and says that if we were taking the left over ranch and crackers that she would have to charge me for them even after they had already been used and was trying to put them back for someone else to use after i had already used it. That is just sanitary.

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2 comments
Guest

Your post yesterday about the same thing starts off how you always take the extra crackers and ranch dressing home. Those ceramic bowls they use for individual creamers, individual wrapped crackers, condiments or dressings are brought to the table to use during your meal.

Not to take home. Why did you edit your post from yesterday and leave out that you always take extra home?

Guest

Sounds like she's a penny-pincher.

View more comments (1)
Jeremy M Bfu

Terrible experience

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AI Highlights
  • - I ordered a salad at Rogersville for about $9.
  • - Most items were missing: onions, bacon bits, eggs, ham.
  • - No receipt; I will not be returning.

I ordered a salad at your Rogersville location and paid about $9.00. Almost nothing on the salad was correct...

no onions, no bacon bits, no eggs, no ham... which were all ordered. Tomatoes, green peppers, and broccoli were on it, and I eat none of those. No receipt was given.

I will not be returning. I even tried to send a complaint online to get a refund since no receipt was given, but the website will.only let you enter and not submit the feedback.

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Ayana N Puf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied Customer

AI Highlights
  • - Delivery to 2221 Eulcid Ave Bristol VA was denied and redirected to West State St.
  • - Lee Hwy delivered here before; customer dislikes West State St.

I tried to order and have delivered food from your Lee Hwy location. The address is 2221 Eulcid Ave Bristol VA.

They told me that they could not deliver to this location that I had to call the one on West State St. I do not like that location I have to send my food back or call because it isnt made right. I eat at your locations alot its my favorite pizza place. Needless to say you just lost a customer due to this.

I understand thats there are policies in place but that store is located in TN and I am in VA so I fill like that VA location should deliver to a virginia address. I even explained to the gentleman that I dislike the West state street location and it said im sorry there isnt anything I can do. The lee hwy location has delivered here to me prior to this as well.

I dont want anything free or anything like that I just feel like if there are 2 stores located so close to each other a CUSTOMER should have the right to choose which location they would like to have food delivered from, but I will no longer be a customer at any of your locations. This needs to be addressed!!

Preferred solution: Just get this right for the next customer.

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Kathy S Rkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maun, North-West

Jonesboro pizza plus

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AI Highlights
  • - Arrived at Jonesboro at 3:40 Sunday; 2 large salads to go.
  • - Bar was closed.
  • - They have traveled to Greeneville to eat on Sundays; staff were rude.

I had arrived at the Jonesboro location at 3:40 Sunday march 20 to purchase 2 large salads to go. I could see items on the bar and was informed that the bar was closed.

I have tried for several weeks to eat at this location and am told they close at 4:00 on Sunday, this is the closest location for us and have traveled to Greeneville to eat as they are open Sunday pm.

This is a bad way to do business as families like to eat out on Sunday night. Please tell me why this location is not open and has rude employees

Pros:
  • Great salad bar and good pizza for the price
Cons:
  • Hours open not posted and when arrival before stated time refuse service

Preferred solution: Honest reason for the hours kept and no sign saying it changed and refuse to serve when there before closing time

User's recommendation: Go early as never know when they will close

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Susan S Snn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

The FILTHY STAFF THEIR DANGEROUS

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AI Highlights
  • - Staff don’t wear masks or hair restraints; no uniforms.
  • - Hair in food; staff had long gray hair; health dept inspection questioned.
Contains 1 confidential file for company representatives

I sat in this restaurant so many times and watched. Thier employees dont now nor have ever worn mask as well as hair restraints no uniforms not even a t- shirt and they're wearing shorts FILTHY clothing I mean all of them.

I watched one young man scratch himself down there then scratch the top of his head and went right back to preparing food. I saw a woman at the table down from me pulling a long gray hair from her mouth and complain and he accused her of planting it and the man making the food had long grayhair I really don't know how this place is still open its obvious the health dept hasn't been there in a long whileit is so FILTHY !!!!!!!

Preferred solution: Deliver product or service ordered

User's recommendation: Enter at your own risks Iwould never ever eat there !

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