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Pizza Luce

Pizza Luce

pizzaluce.com
What is your customer experience with Pizza Luce?

Pizza Luce Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pizza Luce has 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Close, Usually fresh.
    Cons: Cold, Some days are better then others.

  • Recent recommendations regarding this business are as follows: "Do not eat here they have the worst pizza! No sauce no mozzarella cheese! Unheard of!", "Check your food before you leave.".

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Denise D Oty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The worst pizza I have ever had! Rude manager named Clay was also the worst!

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On 8-15-2025 I talked to the manager about ordering a pizza, his name was Clay. The on-line prices were different from the restaurant!

We decided since this was my first time I should go with the classic 19.99 + a 5.00 tip. All together 24.99. I got the pizza and it had no sauce or mozzarella cheese at all, only greens peppers, onions, black olives, a few slices of pepperoni and sausage! I called today to ell him about the issue as a courtesy!

I did not ask for any money back or nothing! He over talked me, said "why did you not call me while you were eating the pizza! Are you kidding me, I said! I asked him " does your establishment not put sauce or mozzarella on a pizza?

I re-iterated to him that this is what makes a pizza!! He was very rude again overtaking me! I bid him a good day and hung up!

What a *** poor business practice! I see why people hate Luce Pizza!

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User's recommendation: Do not eat here they have the worst pizza! No sauce no mozzarella cheese!! Unheard of!!

1 comment
Guest

If ever there was a time to return what obviously would be 100% of an order this is it. I don’t know what satisfaction you were looking for with a phone call, but an in-person return with evidence would have ended his attitude. Especially if you stated you took pics and were posting an online review.

Antasia B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hopkins, Minnesota

Cold food

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Contains 1 confidential file for company representatives

I put in a online order for a medium half and half pizza bbq pineapple chicken and pepperoni. The pineapple was cold and hard as if it hadnt been cooked, it was burnt granted i asked for well done but not burnt 2 different things, the pizza was cold.

I ordered it at 7:36pm arrived at the time i was told on the order which was 8:10 i also was tracking and at 8:09 it said it was ready i picked it up at 8:11 i live a minute away literally across the street so in that short amount of time it couldnt of gotten that cold. I mean literally no heat to the box or food.i order here all time the same thing over and over so this was an absolute shock & let down.

View full review
Loss:
$21
Pros:
  • Usually fresh
  • Close
Cons:
  • Cold
  • Some days are better then others

Preferred solution: A refund or just another pizza simply made right.

User's recommendation: Check your food before you leave.

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