
Unclaimed
Pizza Hut Canada
Reviews and Complaints
149
CLAIMED LOSSES
9
TOTAL REVIEWS
Pizza Hut Canada Reviews
Worst customer service possible
Hello , I had ordered online and the total of my order for 2 items was 34.00 + waited for over an hour for my delivery which then show up ice cold, driver left before i could check it , had to drive to the store to get a refund , at which point had customers in the store heckling me cause I was upset and 1 threatening to call the cops on me , cause i was upset . this was the worst experience I have ever had at a pizza hut I will not be returning as a customer in the future
User's recommendation: Go Elsewhere.
ID
Location
Spruce Grove, Alberta
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Verified Reviewer New ReviewerWorst customer service at grande prairie AB, Pizzahut on 116ave.
I ordered 4 pizzas One veggie love, one cheese lover and two Great Beyond pizzas. When checked the toppings of the great beyond, all we got were the Soya chunks where it should be Beyond meat Italian sausage crumbles. Either the recipe is wrong or the local store is cutting corners. When called later to report this, no credit or anything just "should've called the same day and this is only customer service you can get" What a "GREAT scam" in the name of the "Great beyond"
User's recommendation: The GREAT BEYOND is GREAT SCAM.
ID
Location
Grande Prairie, Alberta
Pros
- Fresh ingridients
Cons
- Beyond meat is just soya chunks
Preferred solution
Full refund
Complaint
Pizza overcooked burnt not tasty not a price worthy , bad customer service . No more quality in taste
User's recommendation: Pizza hut lost their quality of products . Please switch some other Pizza Stores to have tasty and nice Pizza price worth.
ID
Location
Scarborough, Ontario
New Reviewer
Tampered pizza
I ordered the 2 pizzas and bread sticks,with the chocolate chip cookie and it didn't even come in the sleeve that pizza hut normally outs it in and one of my 3 boxes the label wasn't attached like it should have been!! I am not happy at all with this service I have received from pizza hut at terminal at all
ID
Location
Nanaimo, British Columbia
Loss
$50
Preferred solution
Full refund
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Pizza Hut Canada