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Pizza Express

Pizza Express

www.pizzaexpress.com
What is your customer experience with Pizza Express?

Pizza Express Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pizza Express has a 1.0 star rating from 4 reviews; recent sentiment is mostly negative and many searchers consult Pizza Express reviews before visiting.

Positive Feedback

Few positives appear; menu variety is noted but satisfaction with service, discounts, and price is low.

Negative Feedback / Risk Areas

  • Repeated complaints about rude staff and poor customer service.
  • Issues with incorrect orders and menu availability causing customer frustration.
  • Difficulty contacting the business leads to unresolved Pizza Express customer complaints.

Key Takeaways for Future Customers

  • Check recent Pizza Express reviews before booking and expect potential contact delays.
  • Confirm menu items and special requests on arrival due to reported order errors.
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Show reviews that mention
pizza cheese family reason complaints callabrasa onion mozzarella goats order
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Margy Gqq
map-marker Chigwell, Essex

Pizza Express Live

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Impossible to contact them about tickets that I have requested to book and no response to any of my emails.

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Jamilex Bya
map-marker Exeter, England

To put a complaint

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AI Highlights
  • They wouldn’t customize the pizza; granddaughter wanted cheese with artichoke.
  • Manager said mushrooms were free; service was rude; we spent £61.

We went to eat in pizza express at lunch time with family.My granddaughter ordered a ham and mushroom pizza.She never has the tomato topping or mushrooms.Just the cheese and artichoke.On this occasion she was told she cant have it as they are not allowed to do it.My daughter asked why and the manager said she is not paying for the mushrooms they are free.It didnt make a sense as childrens menu is £8.50.He was very rude.My daughter said as she is not having tomato spread and mushroom one piece of artichoke would be nice.Even the waitress was not nice.The afternoon was ruined.We spent £61 .

Preferred solution: Apology

User's recommendation: Unprofessional

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Anonymous
map-marker Hackney, Hackney

To complain about the lack of goid and efficient staff...

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I need to speak to a professional person who is expienced in running a restaurant...please call back.

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Priya Abc

Wrong cheese and overload Onion...

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Our pizza coming with wrong cheese we did order pizza with goats cheese they serve pizza with mozzarella cheese and full of red onion...

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Adylene Pzh

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Verified Reviewer

Complaints No Callabrasa pizza

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Updated by user May 18, 2025

I just never had a reply from them atall.

Updated by user Mar 30, 2025

I was not able to speak with snyone

Original review Mar 28, 2025

very disappointed to no that you are not doing my favourite Calabresa pizza and that is the main reason for me taking my family in there

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