Visited CPK Perimeter location north of Atlanta and used my CPK Pizza Dough account.
When placing our order for dinner on July 4th, I had gone pulled the access code from my CPK Pizza Dough account and provided it to the server and he wrote it down. It is now a month later and my account was never given credit for that meal. Plus the CPK Pizza Dough app does not have a contact us link to so I could inquire about the issue. I have been a customer of CPK for many years and I can see a real deterioration in the customer service. An incident at the Lenox Square location a couple of years ago proved that point. Servers spent more time joking and making snide remarks about customers than actually providing service. I complained about the actions of the staff that night and was told I would receive a certificate for a complimentary meal, which was never received. Very disappointed to watch one of my favorite restaurants become a place that I have second thoughts about visiting.
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