PixieGirl
PixieGirl Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PixieGirl has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and report service failures and slow responses.
Key Takeaways for Future Customers
- Check recent PixieGirl reviews before ordering.
- Expect potential issues with returns and refunds and contact delays.
- Confirm billing and delivery details to avoid missing orders.
Negative Feedback / Risk Areas
- Recurring customer complaints about returns, refunds, and unresponsive customer service.
- Orders sent to wrong address or email and difficulties obtaining return labels.
- Billing taken but no order confirmation.
Positive Feedback
Some past deliveries arrived correctly to home addresses for repeat customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PixieGirl has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and report service failures and slow responses.
Key Takeaways for Future Customers
- Check recent PixieGirl reviews before ordering.
- Expect potential issues with returns and refunds and contact delays.
- Confirm billing and delivery details to avoid missing orders.
Negative Feedback / Risk Areas
- Recurring customer complaints about returns, refunds, and unresponsive customer service.
- Orders sent to wrong address or email and difficulties obtaining return labels.
- Billing taken but no order confirmation.
Positive Feedback
Some past deliveries arrived correctly to home addresses for repeat customers.
Turn one complaint into a collective action
Falkirk, Falkirk
Delivery of an order
- Delivered to local keystore instead of home; no code to collect it.
- Paid in full for item and delivery; prior PixieGirl deliveries were to home.
My order has been delivered to my local keystore and I haven't received a code to receive it. My order was supposed to be delivered to my home address.
I have paid in full for the item and for delivery.
Why has this happened? I have had numerous deliveries from PixieGirl before and they all have been delivered to my home address.
Preferred solution: Deliver product or service ordered
Newton Abbot, Devon
Not recognising my rerun information
I have and still trying to return a pair of Jeans.trying to talk to someone is impossible.not happy with the customer service
User's recommendation: Hope you don’t need to return, it’s not easy
About a returns no one has helped me with my returns problem no one
no one has helped with my returns problem that Im talking about iMessage. I email I speak on your live chat get nowhere.
No information about my order
- I ordered trousers on Saturday.
- No password or confirmation; £15 was taken.
- Help lines gave no help after 3 days.
I ordered my trousers on Saturday
Ive not got a password and Ive not received confirmation and the £15 has been taken out my account.
Also Ive replied to your help lines and had no help
I need help after 3days
Wrong e-Mail address haven't received a code and no info about my order
Ordered on Sunday 4 days ago
No info no password
Have sent messages to your help lines to no avail and money taken out my account
About a no feedback returns
I contact you by email. I contact you in every way and you never once got back to me.
Im still waiting for my refund and I havent had it. Im disgusted
Mansfield, Nottinghamshire
Return
- Orders go to my old email address and I don't get order acknowledgments.
- PayPal payment yields no acknowledgment and returns require a return label.
Pixie girl sends all my orders to my old email address trishharrison123@***l. I pay through PayPal so there is no acknowledgment. Of order on my gmail of Hotmail account I have to phone for return label
Pixie girl and Yours returns service is not esdy to use
User's recommendation: Easier return system- other sites like sisandar are very easy to use
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