Pittsburgh Penguins
Pittsburgh Penguins Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pittsburgh Penguins reviews show a 1.0 star rating from 1 customer and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
No positive details were provided in the available review; the reviewer is a longtime season ticket holder trying to buy additional tickets.
Negative Feedback / Risk Areas
- Long hold times of 1.5 hours and website issues led to strong customer complaints.
- Alleged ticket price markup of 400% for a Jagr retirement event raised concerns about ticketing and pricing.
- Complaints about declines in organization quality and customer service after ownership change.
Key Takeaways for Future Customers
- Expect possible service delays and check current ticket policies before purchase.
- Consider contacting support in advance if you are a season ticket holder or need help with orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pittsburgh Penguins reviews show a 1.0 star rating from 1 customer and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
No positive details were provided in the available review; the reviewer is a longtime season ticket holder trying to buy additional tickets.
Negative Feedback / Risk Areas
- Long hold times of 1.5 hours and website issues led to strong customer complaints.
- Alleged ticket price markup of 400% for a Jagr retirement event raised concerns about ticketing and pricing.
- Complaints about declines in organization quality and customer service after ownership change.
Key Takeaways for Future Customers
- Expect possible service delays and check current ticket policies before purchase.
- Consider contacting support in advance if you are a season ticket holder or need help with orders.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am a Season Ticket Holder
- On hold 1.5 hours buying tickets; website issues.
- Ownership change; org seen as poor; Jagars retirement tickets marked up 400%; poor service.
I called the Penguins to even buy more tickets and been on hold 1.5 hours. The website has issues today to.
Seems like since they changed ownership the organization sucks and has become a joke. Also I ben a longtime ticket holder and tried to buy 2 tickets to Jagars retirement and you idiots marked up the tickets 400%.
. Organization is pathetic and the customer service is a joke.
Andrew Gualtieri 412-583-****
- Customer service
Preferred solution: Apology
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