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Pirates Cove Marina

Pirates Cove Marina Reviews

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Pirates Cove Marina Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pirates Cove Marina has a 3.0 star rating from 1 review; recent recommendation reads Good, with overall consumer sentiment mostly neutral.

Positive Feedback

Customers note an acceptable experience in some interactions and a single recent recommendation labeled good.

Negative Feedback / Risk Areas

  • Multiple Pirates Cove Marina customer complaints about overcharging and unclear billing on tickets.
  • Reports of delayed repairs causing missed boating seasons and poor communication from management.
  • Promises of refunds not fulfilled, raising concerns about refunds and customer service.

Key Takeaways for Future Customers

  • Check Pirates Cove Marina reviews and confirm billing and refund policies in writing before paying deposits.
  • Get clear repair timelines and consider alternatives if timely service is essential.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Tracey B Zmk

Charged for to many tickets

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I only ordered two adult tickets and charge from more. Wanted to see the show for this weekend please refund me

Loss:
$360

Preferred solution: Full refund

User's recommendation: Good

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Anonymous
map-marker Tiverton, Rhode Island

Delayed repairs missing two seasons of boating rude & disrespectful

AI Highlights
  • - Repairs were not finished on time, delaying for months.
  • - Upfront 50% payment led to false promises and missed boating seasons.

Never finished critical repairs on time delaying for months but promising weekly or monthly. Rude and disrespectful and uncouth.

Never had seen any thing like this in my entire experience. Do yourself a big favor and go elsewhere. Pay 50% of the estimate and then they have you with false promises.

As a result of the incessant multi month delays I have missed two precious and consecutive boating seasons.

Their subcontractors are overworked and tardy to put it politely. communication by the owner is surly and absent and non responsive except when it's billing time and when it comes to that there is not delay

Reason of review:
Order processing issue
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murph r

Promised a refund that never came

AI Highlights
  • - I paid $2,750 for a Portsmouth, RI boat slip.
  • - Brandon, VP, promised a refund minus 20% resale fee if I relocated.
  • - No refund issued after five months.

Pirates cove marina in Portsmouth RI took me for $2750. Promised a refund on a boat slip that I rented in may of 2011 then departed forva job in FL in early June.

Brandon the VP knew about this possibility shortly after i placd the deposit. He promised a refund, in the event i relocated, less a 20% re-sale fee. Now Brandon the owner and operator sends me a rude-o- gram saying no refund, after i have been patient for five months.

I guess he figures that I since I moved to FL from RI, I'm out of range and he can be a "pirate". Bad business practice, no ethics, beware of doing business here.

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