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Pique Life

Pique Life

www.piquelife.com
What is your customer experience with Pique Life?

Pique Life Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Pique Life has a 1.4 star rating based on 8 customer reviews; consumers are mostly dissatisfied and 86% of ratings are unfavorable while 14% are positive.

Key Takeaways for Future Customers

  • Expect frequent customer complaints in Pique Life reviews about unexpected charges and subscription issues.
  • Many customers request refunds and struggle with billing, returns, and auto-ship confusion.
  • Consider confirming one-time order settings before purchasing and watch subscription settings closely.

Negative Feedback / Risk Areas

  • Poor customer service response and unreturned calls.
  • Repeated unwanted shipments and subscription charges.
  • Refund delays and difficulty obtaining return labels.
  • High price level and website support complaints.

Positive Feedback

Some reviewers like the matcha taste and product quality when it meets expectations.

View full overview ›

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Show reviews that mention
order subscription answer pique customer tea phone sending response service
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Zohaib Ukc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeville, Minnesota

Return 507321****

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Updated by user Mar 19, 2026

Horrible

Original review Mar 17, 2026

I am trying to return an order and am receiving no response. I need a return label! How do I proceed?

User's recommendation: Stay away

View full review
Dorothy M Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburg, California

Horrible custumer service

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AI Highlights
  • - I ordered one item, but extras are being sent.
  • - Credit card details were obtained; customer service has not responded.

I ordered one item to try, but after they obtained my credit card details, they keep sending items I didn't order. I've contacted customer service via email, but received no response, and their phone lines are also unanswered.

I don't want to change my credit card because of this.

I need to speak with someone about this, please. Please please.

Loss:
$300
Pros:
  • You need to respond to emails and provide a telephone number to be reached

Preferred solution: Full refund

View full review
Dorothy M Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburg, California

Cancellation and refund for my orders

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They keep sending me items that I didn't order. I need to talk to a live customer service person, please. Sent several emails but no answer.

Loss:
$300
Pros:
  • Lot
Cons:
  • Lot

Preferred solution: Full refund

View full review
Susan H Uqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mililani, Hawaii

Don’t want to talk with just answer. Want to cancel my account/suscription

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My account was able to be canceled; just needed to create an account first. Pique double-checked it for me to make sure that it was cancelled.

View full review
Dorothy M Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburg, California

I want to stop this subscription

AI Highlights
  • - Call me to respond to fraud I did not order.
  • - Email me about the fraud charges; stop sending and charging me.
  • - I will take further action for fraud.

Call me to respond to customer or email about fraud charges which I did not order. Stop playing games, please.

I don't have time for this; you need to stop sending and charging me. I will take further action for fraud.

Loss:
$300
Cons:
  • Never will i use again

Preferred solution: Full refund

View full review
Rhonda F Cra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Xcel a guy answered then hung up

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I called twice. A woman answered, then the line, again , went blank.

PLEASE tell me how to cancel my subscription.

I ordered #S156**** arrived Jan19, 2026. Dont like the taste.

View full review
Shelly P Paw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammers

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Keep sending and charging me for a product I didn't order. I never signed up for a subscription. And now it's impossible to speak with anyone to cancel.

Loss:
$100
Pros:
  • Taste
Cons:
  • Taste

Preferred solution: Full refund

User's recommendation: Stay away

View full review
Anonymous
map-marker Framingham, Massachusetts

Refund

I never spoke to anyone, its not a real person. I will be reporting this to my bank. I want my refund!!

User's recommendation: Stay away from this company!!!

View full review
Lennyn Msa
map-marker Winchester, Virginia

Question about subscription

AI Highlights
  • - They want a discount, but monthly tea is more than they need.
  • - They want a 2-month sale-priced subscription and guidance on safe daily tea use.

Want to order more tea and I want the subscription discount but it's more tea than I need in one month can I make my subscription for every 2 months at the sale price. And is it safe to drink as much tea per day as I want or should I only drink so many sachets per day

View full review
Melinda W Frq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Virginia

Accidental order

When grabbing my phone it accidentally ordered the same order I originally ordered. I can NOT afford it!

User's recommendation: They need a customer service phone # !

View full review
Anonymous
map-marker Powhatan, Virginia

Cancel order

I am not sure if my monthly order of Pique tea has been cancelled. I thought I was requesting a one time order. Not monthly.

User's recommendation: Make sure you are doing a one time order

View full review
jodi c Qkk
map-marker Honolulu, Hawaii

Cancel my order

I need to cancel my te occurring order now with Pique. Can someone get back to me now? Thank you, Jodi Clifford.

Preferred solution: cancel my re occurring order now

User's recommendation: not recommend

View full review
Anonymous

Management

Cannot contact to stop the monthly subscription. Can you cancel my subscription today!! I tried calling no answer

View full review

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

Claudia G Snt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order #S708455

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I have not used the original initial order I placed and received so I still have product in stock. I am trying to cancel my October order.

Loss:
$202

Preferred solution: Full refund

View full review
Janet G Gwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confusion on where to send my order!!

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I wanted my matcha but youre confused on where to send it. Even though I got my other order here. !!!

Pros:
  • Love the matcha
Cons:
  • Your company needs to be more efficient

Preferred solution: Deliver product or service ordered

User's recommendation: They don’t answer your phone calls or emails. I’m still waiting

View full review

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