3.6K CLAIMED LOSSES
5 TOTAL REVIEWS
PIPELINE DATA Reviews
Lied About Fees, Refuses to Cancel Account
I should have known I was in trouble when I first got into this credit card processing account with Securepay.com and Pipeline Data. NONE of the fees and terms they quoted on the phone were accurate once I got my bill. My contract finally ended and now I have been trying to cancel this account for SIX months. Seriously. I have sent them SIX written requests to cancel. They have sent me no acknowledgement of my letters but instead, just take more money from my account again the next month. Please, spend some time getting to know these people before you do business with them. They have a D rating from the BBB...and they deserve and a big fat F.
Saint Louis, Missouri
Bait and switch
Secure pay and Pipeline data are a rip off they ask you what your monthly say 3000.00 when you process for monthly billing for 2953.45 they Audit your account and will not release funds for 2 weeks and then they deny your release. They make you credit back to the company the 2953.45 then charge you 120.00 to do this. Bottom line you don't get paid and it cost you money. This is a rip off company and should not be trusted. I have learned a lesson and will never do business with them again.
Card Accept is a Fraud
Pipeline Data, Secure Pay and Card Accept are the same company. I also was a victim of fraud. I was able to get a refund for some of the fees that they take out immediately. I still fighting to get my money back from a phone I had purchase for wireless transactions that I never received from a salesman that does not work from Sprint although he gives the impression that he does. I also found out Card Accept in the past operated under another name. They also have a C rating from BBB and numerous complaints for fraudelant behavior. If anybody knows how we can put this *** man Randy McCoy out of business, please let me know.
Over $10,000 held hostage: charged $300 with no intention of depositing our money
When we charged our two biggest charges, totaling more than 10 grand, Pipeline charged the cards but refused to deposit the money in our bank. They said that the high amounts were two risky, even though we've never had a client challenge a charge. They gave us two alternatives: either submit a pile of documents, or refund the money to our clients. I can understand that they might have a limit to how much they want to charge a card, but the way they go about it is unethical. Basically, they charge you for transactions they are not willing to complete. They apparently do this regularly. It was a $300 lesson. We won't use them again.
SECUREPAY.COM AND PIPELINE DATA
SECUREPAY.COM AND PIPELINE DATA STAY AWAY FROM SECUREPAY (SECUREPAY.COM - OWNED BY PIPELINE DATA) IF YOU PLAN TO USE E-COMMERCE FOR YOUR BUSINESS. IT'S A CHEESY OPERATION WITH VERY POOR SERVICE. SEARCH FOR REVIEWS OF "PIPELINE DATA" AND YOU'LL SEE ALL KINDS OF COMPLAINTS. RUN FAR, RUN VERY FAR! STAY AWAY FROM SECUREPAY (SECUREPAY.COM - OWNED BY PIPELINE DATA) IF YOU PLAN TO USE E-COMMERCE FOR YOUR BUSINESS. IT'S A CHEESY OPERATION WITH VERY POOR SERVICE. SEARCH FOR REVIEWS OF "PIPELINE DATA" AND YOU'LL SEE ALL KINDS OF COMPLAINTS. RUN FAR, RUN VERY FAR!
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