My home warranty company sent Josh Beck of PipeDoctor 24/7 to my home to assess a garbage disposal that was not working. First off, he came into the house without a mask in a city that has a very high Covid death rate! This company also is big on making SURE you have the $75 Cash service call fee ready! He intends on collecting the service call fee, spending a few minutes at your house, and then never returning. He told us that the disposal was no good and he would get with the warranty company. 5 days later after no response, I finally contacted the warranty company to see what was going on. Mr. Beck texts me that same afternoon (after I contacted warranty company) that it will take a few weeks to get a builders grade disposal and, thus, he will have to install an upgrade along with electrical modifications which will cost me $375 additional dollars aside from the original $75 I handed over to him. To make a long story short, he tells me later via text that we can either move forward with his plan or I can accept a cash out from the warranty company. Warranty company only wanted to give me $45 for the Cash Out!! I called and bugged and yelled and screamed until the warranty company heard my plea!! They sent out a new contractor to my house. Within 45 minutes the new plumbing contractor had a new Moen garbage disposal installed and working!! No upgrade, no electrical modifications, no more service call fees to pay!! MoralDo not allow Pipe Doctor 24/7 into your home. If your warranty company mentions this contractor, run, run and run fast away!! Request someone else. This company has many bad reviews Online!! And they are all true!
User's recommendation: Do not let Warranty Company send Pipe Doctor to your home.