Pionex
Pionex Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pionex has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Successful ai trading.
Cons: Confusing deposit and withdrawal terms with no helpful, Timely support.Recent recommendations regarding this business are as follows: "Backtest only, investors beware", "Take your business elsewhere. If you ever lose your phone or forget your password you're screwed.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pionex has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Successful ai trading.
Cons: Confusing deposit and withdrawal terms with no helpful, Timely support.Recent recommendations regarding this business are as follows: "Backtest only, investors beware", "Take your business elsewhere. If you ever lose your phone or forget your password you're screwed.".
Review authors value the most Privacy and Data Security and Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer support
Since joining, getting any help at all has been impossible. Only two individuals are working at the live chat, apparently: Condescending Carlos and Lazy Lisa.
Rather than actually helping to clarify questions, they are snarky with new, small-dollar traders. I got the runaround when trying to add money to their platform. I tried to link my debit card and start a trade at a specific time.
Almost two hours later, my card still says pending approval, I missed my trade, and the oh-so-helpful Lisa has nothing but 'we'll send you an email' before closing the chat. Thumbs down.
- Successful ai trading
- Timely support
- Confusing deposit and withdrawal terms with no helpful
Preferred solution: The level of customer support that comes with time and money being of the essence.
User's recommendation: Backtest only, investors beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Locked out of account, and I have my password.
I lost the phone that I set up my account with. My number has changed as well.
I can't set up Google authenticator because I can't log into my account. This is a Chinese company, and it appears that they are trying to intentionally keep me out of my account.
Preferred solution: I want in my account
User's recommendation: Take your business elsewhere. If you ever lose your phone or forget your password you're screwed.
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