Premier Pools & Pioneer Pools - London Ontario
Hired Premier Pools to install an above ground pool (15x30 oval)for me and I was told it would be done in 2-3 days,which turned into 2 months. The workmanship was sooo poor that the pool didn't last throughout the winter without collapsing! Of course they blamed the company that I bought the pool from which is Pioneer Pools - London, Ontario) and Pioneer Pools blamed the installer. I did have a 30 year warranty on the pool from Pioneer Pools however, they don't honor that. I hired Premier to install because AFTER I purchased the pool from Pioneer, the installation date kept getting moved back due to "lack of installers". Having to go through house insurance and having everything replaced, it turns out that Premier Pools only had 2 screws in the buttress system underneath (the support system) when there were at least 16-20 and they used duct tape...(yes, duct tape!) for all the surrounding connectors. The owner at Pioneer pools response was "what do you want me to do about it" and Premier Pools response was it was a poor quality pool. Lies and more lies from both companies. I would never recommend the rude staff and owner of Pioneer Pools (London, Ontario or the poor workmanship of Premier Pools who are actually located in Ilderton, Ontario)
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