Poor service and does not stand by their commitments

Pioneer Hills Marine - Poor service and does not stand by their commitments
My boat was damaged while in marinas possession. Owner agreed to fix damage and pay for half the rub strip and install it since it was also damaged. He put this in writing. He did have the fiberglass repaired, but refused to pay for the rub strip, insisting it was damaged before. I had pictures proving otherwise. After I showed him his own work order where he agreed to do it, he told me he didn't care and invited me to take him to court. All this AFTER I had service done and their service team neglected to properly secure the batteries when it was returned, missed several key things wrong with the boat, didn't return parts that, by law, they were supposed to AND released the wrong boat to our driver. They allowed the wrong boat to be taken from their facility AND didn't figure it out until we called after seeing the wrong boat in our garage. His share would have been $85.00. Instead, he lost a customer and, I hope, many more. Don't do business with this unscrupulous shop.

User's recommendation: Find another shop.

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ID
#2893173 Review #2893173 is a subjective opinion of poster.
Location
Gerrish, Michigan

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