New Reviewer

Pioneer Basement Waterproofing in MA leaves you high and wet

A note of caution to anyone thinking of working with this Massachusetts company. We experienced a major basement flood a little over a year after Pioneer installed an expensive pump system in our home. All parties agree the pumps turned out to be faulty and failed. To our great disappointment, Pioneer has responded by pointing out the limits of their liability. Their insurer covers only installation problems and not equipment malfunction. We are now left completely on our own with a devastating bill of over $20,000 in flood damages due to the faulty pumps Pioneer sold us and installed. Anyone who thinks they are purchasing peace of mind from Pioneer, please learn from our sobering experience.
View full review
ID
#1122950 Review #1122950 is a subjective opinion of poster.
Location
Westport, Massachusetts
Service
Pioneer Basement Sump Pump Installation
Pros
  • Expertise
  • Experitse
Cons
  • Evasion of responsibility after equipment failure
Reason of review
Damaged or defective
Loss
$200000
Preferred solution
Share the costs of clean up and repair

Construction and Repair Expert Talks

How to Hire The Right Contractor And Not Be Scammed

Apr 16, 2021

Matt DiBarra, an expert home builder with Dibara Masonry, gives tips on how to build a house, find and hire the right contractor, and avoid home construction scams.

Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article