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Pioneer Basement Waterproofing in MA leaves you high and wet

A note of caution to anyone thinking of working with this Massachusetts company. We experienced a major basement flood a little over a year after Pioneer installed an expensive pump system in our home. All parties agree the pumps turned out to be faulty and failed. To our great disappointment, Pioneer has responded by pointing out the limits of their liability. Their insurer covers only installation problems and not equipment malfunction. We are now left completely on our own with a devastating bill of over $20,000 in flood damages due to the faulty pumps Pioneer sold us and installed. Anyone who thinks they are purchasing peace of mind from Pioneer, please learn from our sobering experience.
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#1122950 Review #1122950 is a subjective opinion of poster.
Westport, Massachusetts
Pioneer Basement Sump Pump Installation
  • Expertise
  • Experitse
  • Evasion of responsibility after equipment failure
Reason of review
Damaged or defective
Preferred solution
Share the costs of clean up and repair

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