Pinnacle Financial Partners
Pinnacle Financial Partners Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pinnacle Financial Partners has a 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent Pinnacle Financial Partners reviews are overwhelmingly negative.
Positive Feedback
Reviewed customers report no positive experiences and explicitly advise others not to bank here.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor customer support reflecting common Pinnacle Financial Partners customer complaints.
- Unexpected account closures and lack of notification.
- Payment holds and early processing affecting billing and access to funds.
- Restricted ATM deposit access and perceived preferential treatment for wealthy clients.
Key Takeaways for Future Customers
- Expect limited help from customer service and consider alternatives before opening an account.
- Monitor scheduled payments and holds closely and avoid relying on immediate access to deposited funds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pinnacle Financial Partners has a 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent Pinnacle Financial Partners reviews are overwhelmingly negative.
Positive Feedback
Reviewed customers report no positive experiences and explicitly advise others not to bank here.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor customer support reflecting common Pinnacle Financial Partners customer complaints.
- Unexpected account closures and lack of notification.
- Payment holds and early processing affecting billing and access to funds.
- Restricted ATM deposit access and perceived preferential treatment for wealthy clients.
Key Takeaways for Future Customers
- Expect limited help from customer service and consider alternatives before opening an account.
- Monitor scheduled payments and holds closely and avoid relying on immediate access to deposited funds.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not following proper procedures
Not only was I not notified about my account being closed. There customer service representatives are rude.
I was accused of committing fraud on my own account for asking for a cashiers check to pay my rent the clerk threatening to have my Survivor benefits sent back to social security! She tried to fix it by giving me a gift card for 100.00! I should have sued them for racial profiling me! They continue to be rude to me!
Ive put up with this mistreatment since 2019. Im over it!
User's recommendation: Do not bank with them!!! You won’t have access to deposit cash at an atm and they are rude and very disrespectful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** HORRIBLE CUSTOMER SERVICE
Summary - Payment to merchant scheduled 3/22. Pinnacle processed EARLY 3/20.
Merchant has not gotten funds. Pinnacle is holding every dollar i had in that account HOSTAGE until Monday 3/22. Was basically told I’m am screwed until 3/22. I’ve never been treated so poorly.
Teresa Sims, Manager whoever? You know how to lose a client.
DO NOT BANK HERE. Just finished a call with the absolute worst customer service team.
Debit was scheduled for 3/22/21 and money was put on hold on 3/22. Reached out to the company that requested the payment on the 22nd and was PINNACLE processed the payment early. Was told to call PINNACLE and let them know the AGREED UPON date of the 22nd and was basically told to *** Teresa Sims was absolutely HORRIBLE.
PLEASE STAY AWAY FROM THIS PLACE. UNLESS YOU ARE WEALTHY, THEY COULD CARE LESS.
Customer Service will not help a customer AT ALL Unless youre a Business customer or a wealthy retiree stay away Im 24 and I cant afford for a bank like this to just absolutely treat me like nothing Im closing this account funny I cant close it until Monday the same Monday I have to wait til I can even see my money thats being held hostage I want to cry
Preferred solution: At this point, I don’t even care. I want my money back. My direct deposits stopped, and my account canceled.
User's recommendation: DO NOT BANK HERE. PLEASE FOR THE LOVE OF GOD
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