
Pinnacle Energy
www.pinnacleenergyinc.com
Pinnacle Energy Overview
Pinnacle Energy has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Anonymous
Terrible company
All they care about is the sale god help you if you have any issues from the install or after they will not answer thier phones and act like they are someone else so they do not have to be bothered by it! They rip customers off and employees stay away!!!
Reason of review:
Poor customer service
1 comment
Anonymous
Stay away from Pinnacle Energy
I had 22 windows installed by Pinnacle Energy about 15 years ago and the windows came with a 50 year warranty on glass discoloring, smoking and other damage. Over the years at least 15 of the window glass have gone bad, the first round (10 pieces of glass) it took me 6 months of fighting with the ownership to replace the windows and the second round (5 piece of glass) it took me over a year to get them to replace the glass. I have 4 more pieces of glass that have gone bad and I have called the owner at least 6 times and he has never returned my calls. He met be the most unprofessional person I have every dealt with. I have decided to replace those Windows with another company and I'm paying a lot of $$$ to have them replaced. I'm not happy but I want my home to continue to look nice. If Pinnacle Energy ever contacts you about replacing siding, Windows, roof etc., run for the hills, hang up on them or slam the door in their face. You will regret ever doing business with this very up reputable company. Believe me, I do.
Reason of review:
Warranty issue
Anonymous
Pinnacle Energy Staff Review
They're rude and they talk *** about everyone of their customers ! They mock their cultures and accents . They're unprofessional and disrespectful. DONT LET PINNACLE DO YOUR WORK . It's been said they've messed up a few homes or didn't come out. They're managers and employees are felons and currently in the halfway house. Other workers do drugs
Reason of review:
Poor customer service
Maeghan Bzz
Pinnacle Energy Staff Review from Wilmington, Delaware
A Pinnacle Salesman came to my door tonight 8/13/2015 and said he was not doing sales but just letting me know they are doing work in neighborhood. He was not wearing a badge or county license. We have a no solicitation policy in our community. Still he tried to proceed so I told him i would call police and did! This company is using fraudulent sales tactics, not displaying proper identification, etc. Do not open your door for this company! Linda
Reason of review:
Poor customer service
3 comments
Anonymous
Pinnacle Energy - Did not pay me for the total time I worked there!
I worked for Pinnacle Energy (Remodeler of doors, windows siding, roofing) for about four weeks and was told I would receive $500.00 each week for eight weeks of training by the Vice-President of Sales on the first day of orientation. When week four came I decided this was not the right job for me and was given a check for $500.00 and was never told when I would receive the balance of $900.00 of wages due. I waited until the next pay period which was two weeks later and called about my wages due and was informed the company wasn't going to issue me any more checks. I tried calling and e-mailing the Vice-President & President but they would not talk to me. I filed a complaint with the Wage & Hour Division and was told I have to supply information to support my claim but the problem is the company never issued us any time sheets or recorded our work hours so they now state that I didn't complete the training and I am not entitled to any more money. I can't afford a lawyer so I am between a rock and a hard place as to getting my wages. I did complete all of the required paperwork to get paid and was in training with another person plus the office staff saw me in training each day but I can't get them to court with out a lawyer's help. They never issued me any handbook so with all this said I bet they have done this before to other employees.
6 comments
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Not so true. Sounds like unhappy employee.
Worked there for 3 years. Not my career path but it was an entry level sales and marketing job.