Made an appointmentfor 1:00 p.m. for two for Father's Day past 2:00 p.m. still sitting here happens all the timein this place workers can be nasty also

sat in the salon for over an hour made an appointment 3 days ago sick of being treated like my worth is meaningless time is precious and if someone takes it from you it never comesback
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Meeka Thw
map-marker Cypress, Texas

Pink Nail Lounge Customer Care Review from Cypress, Texas

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Management and staff need customer service skills. Calling a customer a liar is bad form. Not being able to answer a tomeframe question is not acceptable. Sometimes its okay to say hey we are really sqamped riggt now might be better to make an appointment. You can walk in but it will be a long wait. Glad you have regular customers because you wont get walk in or repeat new business with rude nasty attitude and then blame the customer for it.
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Reason of review:
Poor customer service
1 comment

Telling a customer they are wrong about something is not the same as calling them a liar.

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