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PimEyes

PimEyes Reviews

pimeyes.com
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PimEyes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PimEyes reviews show a 1.9 star rating based on 6 customer reviews. Consumers are mostly dissatisfied and several ask for refunds and dispute unexpected charges.

Key Takeaways for Future Customers

  • Useful face search technology noted by some users.
  • Price level reported as medium; consider short membership or pay-as-needed.
  • Many shoppers request refunds and watch billing and discounts closely.

Negative Feedback / Risk Areas

  • Recurring customer complaints about misleading or poor customer service and no phone support.
  • Frequent issues with billing, unethical billing practices, unexpected subscriptions and difficulty canceling.
  • Delays or refusals on refunds and support responses.

Positive Feedback

Some reviewers find the core technology useful despite service and billing problems.

View full overview ›

Media from reviews

PimEyes - Unethical billing practices.
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Alicia T Auw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Kansas

I don’t know who’s in charge of this...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I dont know whos in charge of this company, but this is my second time sending reviewing that I would like my full refund. I did not subscribe to this item.

I dont even know what it is and I left my telephone number at 816560****.

Somebody needs to get back with me as soon as possible. My name is Alicia.

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Alicia T Auw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Need refund

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Updated by user Aug 25, 2026

I have sent this request in a day ago. Still haven’t received any callback or information. I’m doing it the second time hopefully they get back with me as soon as possible for my refund.

Original review Aug 25, 2026

I don't even know what this app is. I'm not quite sure how or who got on this on my account and charged it, but I need customer service to contact me back so I can speak to them. I'm canceling this option, please.

Loss:
$14

Preferred solution: Full refund

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Julie G Xqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible, completely inaccurate, no real support not even a phone number to call for customer service, absolute scam

AI Highlights
  • - Pimeyes is inaccurate and the service is worthless.
  • - No phone support; only a contact form, difficult cancellation, refund demand by Sep 11, 2025.

Pimeyes is absolutely terrible and completely inaccurate. I am shocked that they do not provide a customer service phone number—only a contact form that feels like a dead end.

I signed up for a monthly subscription earlier today, and within just a few hours of trying it out, I discovered it was completely worthless. Yet Pimeyes makes it ridiculously difficult to cancel even if you barely used the service. I demand a full refund immediately. If I do not receive a refund by the end of next week, which is September 11, 2025, I will be filing a lawsuit in court.

Pimeyes, if you are reading this, you need to contact me directly at my email, which is s1722****@***.com, to resolve this issue. This company's practices are unfair and deceptive, and I strongly warn others not to waste their time or money.

Loss:
$32
Cons:
  • Read my review

Preferred solution: Full refund

User's recommendation: Do not use this service it is a scam

View full review
Carol M Qfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toledo, Ohio

Never used never got a cell phone, Please refund my money

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I could not get a cell phone and thus I do not never this service and like a refund of 299.00 to my account

Carol McDonald

Pros:
  • Excellent problem resolution never

Preferred solution: Full refund

User's recommendation: Your service is excellent!

View full review
chris b Hov

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unethical billing practices.

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AI Highlights
  • - Subscribed to pimeyes, billed monthly even if unused.
  • - Cancellation removed the remaining paid day; no refunds; consider Yandex as a free alternative.
PimEyes - Unethical billing practices.
Contains 1 confidential file for company representatives

I find this service useful but there are times when I can go a whole month without needing a particular service. I subscribed to pimeyes and used it for a little less than a month and I was billed again when my month was up, and that's perfectly fine.

I did need this service again and with a day remaining until I was billed again I decided to cancel my service so I would be able to pay when I needed the service. When I cancelled in addition to cancelling my service after my time was up they cancelled me immediately when I had a day of service I already paid for left and I was unable to use the day I had paid for. I later found out that if I signed again if I immediately not only would I lose access to the month I paid for but not get refunded for it as well. Cancelling is the only option, there is no option to remove billing info to prevent further charges.

After multiple requests to resolve this they never gave me back the days I paid for nor did they refund me for the time I was unable to use. If you want a similar service which is free use Yandex.

While it's not as advanced as pimeyes it has served some of my needs. Do not subscribe to pimeyes unless you want to engage in their unethical "all in or not in" billing practices.

Loss:
$1
Pros:
  • Useful technology
Cons:
  • Unethical business practices
  • Poor customer service
  • Misleading customer service

Preferred solution: Let the company propose a solution

View full review
Eric J Csv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response

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AI Highlights
  • - Created an account and got an email a day later; login shows no account.
  • - Held my credit card; no response for 10 days; system says I have an account.

I did create an account got an email a day later. I login and the system says I have no account.

I put a hold on my credit card with your company. I get no response for 10 days in the system says I have an account.

Search confusion its not good

Loss:
$30

Preferred solution: A phone conversation

User's recommendation: No to use this

View full review
chris b Hov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Useful service but unethical billing practices.

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AI Highlights
  • - I was billed 30 days after my month ended.
  • - I paid for 30 days, removed my card to avoid charges, but access was removed and no refund after inquiries.

As a person on a budget I needed to use pimeyes periodically. After being billed again 30 days after my month was up (That wasn't the problem) I decided if I am going to use their service I would simply pay for 30 days and immediately remove my debt card if so I would not be billed again and if I needed the service again I simply would use my debt card when I Do not sign with pimeyes unless you want to engage in their unethical billing practices.needed the service.

When I paid for 30 days and removed my card from the site they took away my access for the 30 day I PAID FOR and never refunded me after several inquiries. I have since found a free service called Yandex which while not as advanced a Pimeyes has served most of my needs and again..it's free.

User's recommendation: Do not sign with pimeyes unless you want to engage in their unethical billing practices.

View full review

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