Carol M Qfr

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Verified Reviewer
| map-marker Toledo, Ohio

Never used never got a cell phone, Please refund my money

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I could not get a cell phone and thus I do not never this service and like a refund of 299.00 to my account Carol McDonald
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Pros:
  • Excellent problem resolution never

Preferred solution: Full refund

User's recommendation: Your service is excellent!

Eric J Csv

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Verified Reviewer
| map-marker New York, New York

No response

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I did create an account got an email a day later. I login and the system says I have no account. I put a hold on my credit card with your company. I get no response for 10 days in the system says I have an account. Search confusion its not good
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Loss:
$30

Preferred solution: A phone conversation

User's recommendation: No to use this

chris b Hov

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Verified Buyer
|

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Verified Reviewer

Unethical billing practices.

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Pimeyes - Unethical billing practices.
Pimeyes - Unethical billing practices. - Image 2

I find this service useful but there are times when I can go a whole month without needing a particular service. I subscribed to pimeyes and used it for a little less than a month and I was billed again when my month was up, and that's perfectly fine.

I did need this service again and with a day remaining until I was billed again I decided to cancel my service so I would be able to pay when I needed the service. When I cancelled in addition to cancelling my service after my time was up they cancelled me immediately when I had a day of service I already paid for left and I was unable to use the day I had paid for. I later found out that if I signed again if I immediately not only would I lose access to the month I paid for but not get refunded for it as well. Cancelling is the only option, there is no option to remove billing info to prevent further charges.

After multiple requests to resolve this they never gave me back the days I paid for nor did they refund me for the time I was unable to use. If you want a similar service which is free use Yandex.

While it's not as advanced as pimeyes it has served some of my needs. Do not subscribe to pimeyes unless you want to engage in their unethical "all in or not in" billing practices.

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Loss:
$1
Pros:
  • Useful technology
Cons:
  • Misleading customer service
  • Unethical business practices
  • Poor customer service

Preferred solution: Let the company propose a solution

chris b Hov

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Verified Reviewer
| map-marker New York, New York

Useful service but unethical billing practices.

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As a person on a budget I needed to use pimeyes periodically. After being billed again 30 days after my month was up (That wasn't the problem) I decided if I am going to use their service I would simply pay for 30 days and immediately remove my debt card if so I would not be billed again and if I needed the service again I simply would use my debt card when I Do not sign with pimeyes unless you want to engage in their unethical billing practices.needed the service.

When I paid for 30 days and removed my card from the site they took away my access for the 30 day I PAID FOR and never refunded me after several inquiries. I have since found a free service called Yandex which while not as advanced a Pimeyes has served most of my needs and again..it's free.

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User's recommendation: Do not sign with pimeyes unless you want to engage in their unethical billing practices.

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