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New Reviewer

No response

I did create an account got an email a day later. I login and the system says I have no account. I put a hold on my credit card with your company. I get no response for 10 days in the system says I have an account. Search confusion its not good

User's recommendation: No to use this.

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ID
#3639191 Review #3639191 is a subjective opinion of poster.
Location
New York, New York
Loss
$30
Preferred solution
A phone conversation

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Verified Reviewer
New Reviewer

Unethical billing practices.

Pimeyes - Unethical billing practices.
Pimeyes - Unethical billing practices.
I find this service useful but there are times when I can go a whole month without needing a particular service. I subscribed to pimeyes and used it for a little less than a month and I was billed again when my month was up, and that's perfectly fine. I did need this service again and with a day remaining until I was billed again I decided to cancel my service so I would be able to pay when I needed the service. When I cancelled in addition to cancelling my service after my time was up they cancelled me immediately when I had a day of service I already paid for left and I was unable to use the day I had paid for. I later found out that if I signed again if I immediately not only would I lose access to the month I paid for but not get refunded for it as well. Cancelling is the only option, there is no option to remove billing info to prevent further charges. After multiple requests to resolve this they never gave me back the days I paid for nor did they refund me for the time I was unable to use. If you want a similar service which is free use Yandex. While it's not as advanced as pimeyes it has served some of my needs. Do not subscribe to pimeyes unless you want to engage in their unethical "all in or not in" billing practices.
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ID
#3354703 Review #3354703 is a subjective opinion of poster.
Pros
  • Useful technology
Cons
  • Poor customer service
  • Unethical business practices
  • Misleading customer service
Loss
$1
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Useful service but unethical billing practices.