Pima Lung and Sleep
Pima Lung and Sleep Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pima Lung and Sleep has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say to use another sleep study office.
Positive Feedback
No positive comments were reported in available Pima Lung and Sleep reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and poor customer service including ignored calls and voicemail loops.
- Allegations of disability discrimination and biased treatment during follow-up.
- Concerns about billing, high price level, and difficulty obtaining refunds or co-pay resolution.
Key Takeaways for Future Customers
- Check other sleep study office options before booking.
- Document interactions, ask about refunds and billing policies up front.
- Be prepared for possible customer service hurdles and escalate in writing if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pima Lung and Sleep has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say to use another sleep study office.
Positive Feedback
No positive comments were reported in available Pima Lung and Sleep reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and poor customer service including ignored calls and voicemail loops.
- Allegations of disability discrimination and biased treatment during follow-up.
- Concerns about billing, high price level, and difficulty obtaining refunds or co-pay resolution.
Key Takeaways for Future Customers
- Check other sleep study office options before booking.
- Document interactions, ask about refunds and billing policies up front.
- Be prepared for possible customer service hurdles and escalate in writing if needed.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Disability Discrimination
- - A rude receptionist said I was not a patient.
- - The office dismissed me and calls went to voicemail.
- - I filed a UHC co-pay refund.
On 2/28/23 and 3/31/23 a rude receptionist incorrectly explained that I was no longer a patient. When I explained that was untrue, because I told Dr.
Puri that I was going to speak to my primary doctor before scheduling a sleep study. The pulmonology office dismissed me and has engaged in negative bias during my attempts to follow-up with a manager, Andrew. Each time I call I receive voicemail options or get ignored. I have disclosed Generalized Anxiety and the office is aware that I am under treatment and take medication for it.
I have also verbally disclosed this to them. The discrimination that I am experiencing is both subtle and overt in nature more subtle because they are avoiding me based on the false assumption that I am mentally unstable when all I have done is simply advocate for myself and stand firm in my refusal of the mistreatment by rude personnel. Generalized Anxiety is a protected disability under ADA and the treatment I have received is in violation of my rights as a disabled person under ADA.
I have filed a grievance with UHC in the form of requesting a refund of my co-pay. I am in the process of learning fully about my rights under the law and if this warrants litigation.
Preferred solution: Apology
User's recommendation: Use another sleep study office
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.