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Today I had the WORST experience at the Pilot gas station on Jimmie Dyress Parkway Augusta GA with Clerk638 on 2/20/17 around 8:10am. The clerk was upset because we speak differently as she was not educated with familar terms used for the lottery in different states and was upset I did not use word choice she was use to, and confused her she said things like "I dont have to know what other places call it because i live in Ga... let me see your...
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1.0
#1011033
Stopped at the Flying J this evening after a long day of driving. There's a sign on the entry road that says "DEF in lanes"... Pulled into the RV diesel pump to fill the truck AND GET DEF... "See cashier"........ Does that sound ANYTHING like "DEF in lanes"? Which set the tone for my visit... Headed over to the RV Parking area. To find it COMPLETELY full of vehicles... Of those, TWO were RVs, FOUR were semi cabs (tractors?) that were in the RV...
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1.4
I didn't like
  • Misleading information - def in lanes
  • Disinterested staff
  • Lousy service
#1010193
Was at pilot #223 Seymour TN. Because I didn't have $151.00 in my c account I had to pay inside. Called pilot Corp. Was told that they don't put a hold on the card, that is your bank doing it. Called my bank. The lady pulled up my account sure enough she said $151.00 was on the pre- approve for that pilot store. This happen tw more times to me. Called Corp. Again this time I was told it's your credit card company putting the hold on the $151.00...
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LadyScot

LadyScot Actually, it is posted on the pumps for you to read before you ever put in your card. It is called a PRE-AUTHORIZATION. And if you want to avoid it, don't go to a SHELL statio...

#1006251

Short Review for February 22, 2017

#1012170
5.0
If pilot can make a t-shirt and jean day then they obviously see that those shirts that they are making employees wear are very uncomfortable and why dont they just let employees wear the t-shirt that says pilot on it. People do not care what shirt your wearing to ring their soda and hot dog up. Are you really for real. This is ridiculous.
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Short Review for February 21, 2017

#1011563
Happens every pilot I go into the same story the bathrooms are filthy this one in Byron Georgia on I-75 I just went in three out of four toilets are stuffed full of toilet paper and *** it's no wonder people *** in your parking lots
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Short Review for February 20, 2017

#1011017
1.0
On several occasions now I've went into a Flying J at 5 or 6 a.m. expecting to get a breakfast sandwich and they were already sold out and I was told they were'nt making anymore. But instead they already putting out pizza, chicken wings, and corn dogs. Nobody if buying pizza and chicken wings at 5 in the morning.......GET WITH IT!!!!!!!!
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Short Review for February 18, 2017

#1010424
Saw smoke coming from the mouth of an employee working in the fuel island. I confronted him, he responded don't worry about it. When i reported it to the manager the employee said his cigarette in his mouth was not lit. The smoke is what alerted me to the cigarette. Store 707
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Its 20 degrees outside and its cold inside why is the heat controlled in another state where its hot dont make any sense and the lights in the driver launge is always on we as drivers come here to get comfortable from being on the road we have to be wearing jackets inside. I recommend having the employees have some type of control or have a automated system that puts the heat on when its cold outside my hands are freezing typing this right now.
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Purchased gas totaling 11.19 from store 1577 on 2/2/17 with my American Express card. Obtained a receipt for this amount. Then noticed that a temp charge of 100.00 was on my Ax card. I just loaned Pilot 88.81 for the amount of time it takes to post the correct charge. This should be illegal. Will contact the FTC for a ruling. Would suggest you pay cash for the amount of the purchase only. I will never stop at a Pilot station again. I called this...
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On 1/31/17 At 4:40am I went in to pilot store #408 in Grantsville, MD. Empty store and the clerk (Ashley, clerk #546, short girl with magenta hair) comes over and says "you need something" with a very rude and unpleasant tone. My response was two words "shower please" and for that I got "what, the kiosk isn't working" again rude and unpleasant. I laughed and said "I didn't even try it" not that it matters because as a paying customer if I do not...
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We stop at a pilot in South Carolina to fill up with gas because we are traveling to Virginia to see family. We put 29.53 in gas and pilot charged our card 151.00. When we contacted them they said that was a routine hold and that it would drop off in 5 days called our bank and they can't release hold until pilot gives them the ok. Thank goodness we have access to other money because we need to get diapers and formula but what if that was the...
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Anonymous

Anonymous Your bank did not tell the truth. These holds are set by banks and Visa/Mastercard and have nothing to do with the merchant.

1.3
#998397
I am forced to feel that a pilot location in South Carolina exit 5 to be exact this has to be the worst truck stop I have ever been in the store and the fuel island is two different stores the fuel island is in very poor shape and only offers def on one pump the company I drive for makes me feel here everyday it is totally miserable trying to get the EF when you only have it on one pump this has to be the filthiest. I have ever been in my life...
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I am a frequent customer at your Wells Nevada location, your graveyard employee blares her own personal music at the counter over the top of the piped in music and if that wasn't bad enough she sings "badly" along with the music she is playing. It is nails on chalkboard disturbing and the looks I get from fellow customers are evidence that I am not the only one that feels this way. I don't think anyone should have to be subjected to this type of...
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Anonymous

Anonymous LOL

Contact Pilot Flying J

Headquarters Address:
Pilot Travel Centers LLC
5508 Lonas Drive Knoxville, TN 37909
Knoxville, TN 37909
Phone:
(877) 866-7378
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Companies similar to Pilot Flying J

Pilot and flying j are charging trucker to park because they have found a way to scam truckers.truckers should never have to buy parking at these places.we buy there fuel eat there *** foods that have been reheated all day.i thiught pilot would want to keep there customers comming back,besides they wouldnt even be in buiness if it wasnt for the truckers carring there foods fuel etc into there truck stops in the first place.i have time and time...
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