Margaret B Jvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Compton, California

He preaches money back guarantee on tv.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 03, 2023

I refuse to pay a 3rd party vendor $10.95 to return it when he says 100 % money back guarantee.

Original review Oct 27, 2023
I order my 1st pillow because it was on sale. I couldn't afford it otherwise. The shipping was $16 way too much, Ido did it anyway. I get it, it's way too overstuffed for my neck. I try to return it and that's when you find out that all returns go through a different vendor and they charge 10.95. This info should be upfront. He says 100% money back. B.S.
View full review
Loss:
$35
Cons:
  • Not money back guarantee

Preferred solution: I would like him to not say 100% money back guarantee because it's false advertising.

User's recommendation: 3 types of pillows. I got medium stuffed, wished I got less.

Erin R Pcn

Returns

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered my brother the cool and crisp sheets in light gray as a gift. After receiving them, he said he wanted them in white. I tried to exchange and white was unavailable. Customer service is replacing them in the luxe which are available in white for no extra cost. So we got a free upgrade and a prepaid fee return label. Love PG!!
View full review
Pros:
  • Great sheets and great customer service
Cons:
  • Expensive but worth it

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article