Pikolinos Reviews
Pikolinos Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pikolinos has a 4.7 star rating from 3 reviews and consumers are mostly satisfied. 50% would likely recommend the brand. Reviewers value customer service and product variety; rating distribution shows mostly positive feedback. Pikolinos reviews mention high quality footwear that can run narrow and is considered expensive.
Key Takeaways for Future Customers
- Expect high quality shoes and availability of smaller sizes.
- Be aware of narrow fits when choosing size.
- Customer service is important; contact may be slow on weekends.
Negative Feedback / Risk Areas
- Delayed or unclear shipping leading to missed delivery windows.
- Difficulty reaching customer service for cancellations or exchanges.
- Returns and shipping costs for unwanted duplicates; customer complaints about repair and warranty help.
Positive Feedback
Customers praise product quality and style; some repeatedly recommend the shoes and note good diversity of products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pikolinos has a 4.7 star rating from 3 reviews and consumers are mostly satisfied. 50% would likely recommend the brand. Reviewers value customer service and product variety; rating distribution shows mostly positive feedback. Pikolinos reviews mention high quality footwear that can run narrow and is considered expensive.
Key Takeaways for Future Customers
- Expect high quality shoes and availability of smaller sizes.
- Be aware of narrow fits when choosing size.
- Customer service is important; contact may be slow on weekends.
Negative Feedback / Risk Areas
- Delayed or unclear shipping leading to missed delivery windows.
- Difficulty reaching customer service for cancellations or exchanges.
- Returns and shipping costs for unwanted duplicates; customer complaints about repair and warranty help.
Positive Feedback
Customers praise product quality and style; some repeatedly recommend the shoes and note good diversity of products.
Media from reviews
Shakopee, Minnesota
Found missing shoes
The reviewer tried to contact the company before posting this review.
Date shoes should have arrived came 5 days later. Was a Christmas gift. Just needed to know when we could receive them.
Roswell, Georgia
Exchange
The reviewer tried to contact the company before posting this review.
We got disconnected during the transfer. The boots are too tight.
I may need to exchange them. My email is jesse_vincent@***.net.
- High quaulity
- Expensive
- Run narrow
Preferred solution: Exchange for larger size
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Seeking repair of shoe chewed by dog or the chance to purchase a single shoe to replace the damaged shoe.
The reviewer tried to contact the company before posting this review.
- - August Papas bought Tarifa 41 Cuero in 2023; second Pikolinos.
- - A puppy chewed one shoe; asks about replacing 1 shoe or repair for order C00636380.
My son August Papas purchased a pair of Tarifa size 41 color Cuero in the late summer or early fall of 2023 (his second pair of Pikolinos). Attached is a copy of the shipping label, unfortunately I do not have the order number.
Unfortunately our puppy chewed one of the shoes after he had only worn them a few times.
The local cobbler is unable to repair the shoe. Since my dog had chewed the shoe I purchased a new pair for him for Christmas, order # C00636380 on 12/16/23 under the name Brenda Schworer.
I will attach pictures of the chewed shoe.
I am wondering if I could purchase 1 shoe to replace the damaged shoe or if the shoe is able to be repaired by your company?
It is such a waste to dispose of a perfectly good shoe. You can see from the picture that the sole of the shoe isnt even scuffed.
Any consideration that you could offer me would be greatly appreciated.
Sincerely,
Brenda Schworer
- Shoe likes them and they offer smaller sizes
Preferred solution: Shoe repaired or the option to purchase a single shoe to replace the chewed shoe.
Dallas, Texas
To cancel order
- - Website was confusing; I ordered the same pair twice.
- - I couldn't reach support in time; both orders shipped; returns cost shipping.
Your website was confusing and when I tried to make a correction to an order, I accidentally ordered the same pair of shoes twice. I was unable to reach Customer Service to cancel the first order because it was a weekend.
When they responded, both orders had already shipped so too late to cancel.
I can return a pair, but still have to pay for shipping on a pair of shoes I didn't want. Not the end of the world but makes me reluctant to order online from you again!
Sarasota, Florida
Complaint positive handling of concern
- - Left shoe is very uncomfortable.
- - Feels like something missing between the sole and inside.
- - Exterior looks normal, but walking is uncomfortable.
Left shoe very uncomfortable . Feels like something missing between the rubber sola and the inside of the shoe.
Feels like I am stepping into *** with the ball of my foot. Exterior appearance of the shoe shows it is normal and without defect however in walking very uncomfortable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue I really need to talk with someone! It’s a good thing it’s not a complaint!
The reviewer tried to contact the company before posting this review.
- - I received second pair I didn't order, with no invoice or record.
- - I want to return the second unbilled pair and the one I ordered; please call me soon.
You sent me a second pair of what I ordered! There is no invoice or record of it.
I need to return the one pair but I also want to return the second pair because it doesnt belong to me and you didnt invoice me.
Please call me at your soonest available Moment! I really need to take care of this and its impossible to get a hold of you!
Thank you!
User's recommendation: I have been telling many people about your shoes! Loves them!
Bloomingdale, Illinois
Repais for boots
- - Did not know who to call about repairs or boot soles.
- - No recycling address online; no real help, though she was pleasant.
Did not know, did not have answers. Did not know who to call about repairs or where boots could be sent to get new soles put on.
She did not know address for recycling which is mentioned online. No help at all although she was pleasant to talk to.
She told me to call back another day and maybe she would have answers. Really?
User's recommendation: Don't bother
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