Pier 36 Boats Reviews
Pier 36 Boats Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Pier 36 Boats has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say to avoid doing business with this company. This summary appears in Pier 36 Boats reviews.
Positive Feedback
No positive experiences were reported; reviewers cite high price level and lack of product diversity.
Negative Feedback / Risk Areas
- Poor service and unresolved repairs after paying $855.
- Owner unresponsive when contacted, contributing to Pier 36 Boats customer complaints.
- High pricing and limited service diversity reported by consumers.
Key Takeaways for Future Customers
- Consider alternative full service marina options such as Apple Valley Marina.
- Confirm repairs, warranties, and billing, refunds, subscriptions policies in writing before payment.
- Verify customer service responsiveness and ask for references.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Pier 36 Boats has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say to avoid doing business with this company. This summary appears in Pier 36 Boats reviews.
Positive Feedback
No positive experiences were reported; reviewers cite high price level and lack of product diversity.
Negative Feedback / Risk Areas
- Poor service and unresolved repairs after paying $855.
- Owner unresponsive when contacted, contributing to Pier 36 Boats customer complaints.
- High pricing and limited service diversity reported by consumers.
Key Takeaways for Future Customers
- Consider alternative full service marina options such as Apple Valley Marina.
- Confirm repairs, warranties, and billing, refunds, subscriptions policies in writing before payment.
- Verify customer service responsiveness and ask for references.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Howard, Ohio
Poor service
- - Pier 36 repair $855; engine acted the same on first use.
- - Scott Endree wouldn't take my calls.
- - Apple Valley Marina has a solid reputation.
I had my boat repaired for $855 by Pier 36 in the fall. After I was told that it had been repaired, I took it home and stored it in my barn.
I put it in the water for the 1st time on June 20, 2020 and immediately discovered that the boat's engine was performing exactly as it had when I took it to Pier 36 originally. I telephoned Scott Endree, owner of Pier 36, twice and he refused my calls. I have since discovered that I am not the only one to have had a poor experience with Pier 36 since Scott Endree purchased the business in September 2018.
A better choice for a full service marina in the area would be Apple Valley Marina. It has a solid reputation and is located on the north end of Apple Valley Lake.
- Poor customer service
Preferred solution: Full refund
User's recommendation: Avoid doing business with this company
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