David B Oyk

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Verified Reviewer
| map-marker Howard, Ohio

Poor service

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I had my boat repaired for $855 by Pier 36 in the fall. After I was told that it had been repaired, I took it home and stored it in my barn. I put it in the water for the 1st time on June 20, 2020 and immediately discovered that the boat's engine was performing exactly as it had when I took it to Pier 36 originally. I telephoned Scott Endree, owner of Pier 36, twice and he refused my calls. I have since discovered that I am not the only one to have had a poor experience with Pier 36 since Scott Endree purchased the business in September 2018. A better choice for a full service marina in the area would be Apple Valley Marina. It has a solid reputation and is located on the north end of Apple Valley Lake.
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Loss:
$855
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Avoid doing business with this company

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