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Piedmont Healthcare

Piedmont Healthcare

piedmont.org
What is your customer experience with Piedmont Healthcare?

Piedmont Healthcare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Piedmont Healthcare has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied with a 67% unfavorable vs 33% positive distribution and a recent recommendation saying "DO NOT USE PIEDMONT HOSPITAL in downtown Augusta Ga!". Reviews note a high price level.

Positive Feedback

A minority of reviewers left positive comments, accounting for 33% of the rating distribution.

Negative Feedback / Risk Areas

  • Frequent Piedmont Healthcare customer complaints about long ER wait times and delayed room assignments.
  • Reports of poor customer service and difficulties with MyChart login and callbacks.
  • Concerns over high price level and potential billing issues.

Key Takeaways for Future Customers

  • Check Piedmont Healthcare reviews and verify insurance, membership, or billing expectations before care.
  • Expect possible delays in emergency admissions and confirm MyChart access ahead of appointments.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Chamar Jgr

Trouble logging in to MyChart

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I can't login to MyChart no one couldn't help me and I have a message on MyChart and can't get login

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Shirley V Vlj

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Verified Reviewer

Despicable treatment .

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AI Highlights
  • - Arrived Friday 8:00 PM; room not until Saturday 11:30 PM.
  • - ER beds poor; no pillow; 93-year-old waited 17+ hours earlier; billing concerns.

Mother inlaw taken to hospital by her son, on Friday the 6th of June at 800 pm. She did not get a room until her son threatened to take her to another hospital .She got a room on Saturday the 7th of June at 11:30 pm...28 HOURS AFTER THEY ARRIVED THERE!

THAT IS ABSURD!!! The beds in the emergency room are barely an upgrade from the floor. They do not give anyone a pillow.

It's like being a POW! And to make matters worse she was just there in Feb.

for 17 plus hours before she received a room. Her other son took her that time and had to be relieved by another family member. What in the name of heaven are these people doing? She is 93 years old.

Are they padding the Medicare/ medicade bill? They need to be investigated!

User's recommendation: DO NOT USE PIEDMONT HOSPITAL in downtown Augusta Ga.!

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Jaysean Rcu

Returning phone call

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I accidentally deleted the call. Tried to call back but no luck.

Not sure why they were calling. Please call back.

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