Anonymous
map-marker Roswell, Georgia

Bad service

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Is no reason why in an urgent car facility make a 14 year old kid with a broken ankle wait over hour and thirty minutes because somebody is in a brake and a asistente nurse have a big ego

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User's recommendation: Need better people focus employees

Juan D Frq

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Verified Reviewer
| map-marker Johns Creek, Georgia

Terrible discriminative service

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The receptionist made us wait for over 2 hours because my son had a broken ankle. We have visited this place before for urgent care, and this time, the guy said he could not find our insurance.

He was certainly there and even told us he was taking a break and leaving. Awhile later, a nurse assistant was very rude, telling me I needed to take a seat after I finally made contact with the insurance agent who confirmed everything was correct. She said the guy was on a break and she could do nothing to assist and I needed to leave the premises.

The treatment was rude and discriminatory, as they treated us like ignorants. Terrible service, better not to go there ever.

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Pros:
  • Close and convient
Cons:
  • Employees have terrible attitude

Preferred solution: Apology

User's recommendation: NEVER

2 comments
Guest

I am sure you were running your mouth and acting a fool. Other people waiting probably were made to feel very uncomfortable by you. Your poor son having to deal with this.

Guest

Your story offers no proof of any discrimination of any kind.

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