Skip to content
  • Login
Piedmont Health

Piedmont Health

piedmonthealth.org
What is your customer experience with Piedmont Health?

Piedmont Health Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Piedmont Health has a 1.4 star rating from 1 review and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable in recent Piedmont Health reviews and several Piedmont Health customer complaints about urgent care experiences.

Positive Feedback

Reviewers note the location is close and convenient, which is the most valued aspect.

Negative Feedback / Risk Areas

  • Long wait times even for urgent care patients.
  • Rude or discriminatory staff attitude and poor customer service.
  • Issues handling insurance verification and front‑desk responsiveness.
  • High price level and limited diversity of services.

Key Takeaways for Future Customers

  • Expect convenient location but plan for possible long waits.
  • Confirm insurance beforehand and be prepared for inconsistent staff support.
  • Consider alternatives if customer service or price is a priority.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Roswell, Georgia

Bad service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Is no reason why in an urgent car facility make a 14 year old kid with a broken ankle wait over hour and thirty minutes because somebody is in a brake and a asistente nurse have a big ego

View full review

User's recommendation: Need better people focus employees

Juan D Frq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Johns Creek, Georgia

Terrible discriminative service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The receptionist made us wait for over 2 hours because my son had a broken ankle. We have visited this place before for urgent care, and this time, the guy said he could not find our insurance.

He was certainly there and even told us he was taking a break and leaving. Awhile later, a nurse assistant was very rude, telling me I needed to take a seat after I finally made contact with the insurance agent who confirmed everything was correct. She said the guy was on a break and she could do nothing to assist and I needed to leave the premises.

The treatment was rude and discriminatory, as they treated us like ignorants. Terrible service, better not to go there ever.

View full review
Pros:
  • Close and convient
Cons:
  • Employees have terrible attitude

Preferred solution: Apology

User's recommendation: NEVER

2 comments
Guest

I am sure you were running your mouth and acting a fool. Other people waiting probably were made to feel very uncomfortable by you. Your poor son having to deal with this.

Guest

Your story offers no proof of any discrimination of any kind.

View more comments (1)

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article