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Before I go, I called seems everything's fine, but when got there: clerk no patience; coupon not accepted, ask my whole family come back 4hr later; non professional photographer; even gave me photos w/ my son one eye closed / crying; w/ 20 sheets taken but (my son) no...
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1.4
I liked
  • Never come back
#1025014
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We went on a Sunday, after I made an appointment for 3:20, and ended up there for 3.5 hours. They could have offered me something towards my frustration and bad pictures, but instead she took $10 off. It wasn't for my mother telling me to get the pictures because we...
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1.3
I liked
  • Quality of some of the framed pictures in the past
  • Switch and bait
#1001608
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This is the worst place you could ever go to take your photos. They are rude don't know what they are doing. I field a complaint with the Better Business Bureau and they don't even respond to them. This company is a shame and everyone should not that they have this...
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Picture People Photo Review

#1004974
2.9
My picture has not been delivered
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Picture People Customer Care Review

#982939
One of the disaster photo studio, with unprofessional stuff/photographer and contaminated equipments and dirty place to risk my babies life and my family. I do not recommend this place and service to anybody.
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Picture People Customer Care Review

#976405
2.3
We went with our kids of age 8 months, and two and a half and got the worse service. We had a 6:00 pm appt and didnt leave until past 8:30 pm. Everyone was very rude and unprofessional. Never going back!!!
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Short Review for December 04, 2016

#966844
1.4
Worst experience of my life! Very rude and waited over 2 hours.
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My appointment was at 4 pm. We weren't seen until the 5:15 pm. We did not receive a courtesy phone call stating they would be this late. When I tried calling, no one answers the phone. When we arrived for an appointment, there was no one to greet or check us in. The...
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Me and my husband had a scheduled appointment @ 7pm we where 8minutes late. So we get there people standing everywhere and we approach the counter and they stated that they where behind a little they will call us when its are turn. So we shopped around amd they called...
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Manassas, Virginia location: This is supposed to be a 45 minute experience. Instead ours was three days. We had a noon appointment that got pushed back to 1 because they overbooked, and they also had no record of our appointment even though they had called the day...
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Picture People Child Photo Service Review
Had the worst experience of my life! I spent $270 on a Christmas dress for my 3 year old daughter and they took 1 hour of pics with 2 outfits. When it was finally done and I got to see the pics they only had one pic of my baby with the red dress! Are you kidding me how...
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It's a horrible experience and a rip off place. The staff are not professional to do their job, not people oriented, waited more than 1 hour considering we have an appointment and their photographer is sucks! I can do better shot than her. Also we got charge for $90...
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1.0
I didn't like
  • Rip off place
#972401
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What a HORRIFIC experience. I will never go back. I had an appointment on 12/1/16 at 12 pm with my 3 month old daughter. Online it says to schedule the appointment when your baby will be up and happy and active. So I did. My daughter took a nap. I fed her at the...
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Contact Picture People

Headquarters Address:
Picture People
2703 Telecom Parkway
Richardson, TX 75082
Phone:
(800) 341-4687
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In a nutshell, my visit to Picture People was in NO way worth the time, energy, and money spent. There was an issue with my appointment time, 1/2 of the photos taken were blurry and it wasn't clear to me initially that this could be remedied, and somehow I ended up...
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1.3
#966253
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