Before I go, I called seems everything's fine, but when got there: clerk no patience; coupon not accepted, ask my whole family come back 4hr later; non professional photographer; even gave me photos w/ my son one eye closed / crying; w/ 20 sheets taken but (my son) no...Read more
We went on a Sunday, after I made an appointment for 3:20, and ended up there for 3.5 hours. They could have offered me something towards my frustration and bad pictures, but instead she took $10 off. It wasn't for my mother telling me to get the pictures because we...Read more
This is the worst place you could ever go to take your photos. They are rude don't know what they are doing. I field a complaint with the Better Business Bureau and they don't even respond to them. This company is a shame and everyone should not that they have this...Read more
Picture People Photo Review
by user15386437 #1004974
My picture has not been delivered
Picture People Customer Care Review
by anonymous #982939
One of the disaster photo studio, with unprofessional stuff/photographer and contaminated equipments and dirty place to risk my babies life and my family. I do not recommend this place and service to anybody.
Picture People Customer Care Review
by anonymous #976405
We went with our kids of age 8 months, and two and a half and got the worse service. We had a 6:00 pm appt and didnt leave until past 8:30 pm. Everyone was very rude and unprofessional. Never going back!!!
Short Review for December 04, 2016
by anonymous #966844
Worst experience of my life! Very rude and waited over 2 hours.
My appointment was at 4 pm. We weren't seen until the 5:15 pm. We did not receive a courtesy phone call stating they would be this late. When I tried calling, no one answers the phone. When we arrived for an appointment, there was no one to greet or check us in. The...Read more
Me and my husband had a scheduled appointment @ 7pm we where 8minutes late. So we get there people standing everywhere and we approach the counter and they stated that they where behind a little they will call us when its are turn. So we shopped around amd they called...Read more
Manassas, Virginia location: This is supposed to be a 45 minute experience. Instead ours was three days. We had a noon appointment that got pushed back to 1 because they overbooked, and they also had no record of our appointment even though they had called the day...Read more
Had the worst experience of my life! I spent $270 on a Christmas dress for my 3 year old daughter and they took 1 hour of pics with 2 outfits. When it was finally done and I got to see the pics they only had one pic of my baby with the red dress! Are you kidding me how...Read more
It's a horrible experience and a rip off place. The staff are not professional to do their job, not people oriented, waited more than 1 hour considering we have an appointment and their photographer is sucks! I can do better shot than her. Also we got charge for $90...Read more
What a HORRIFIC experience. I will never go back. I had an appointment on 12/1/16 at 12 pm with my 3 month old daughter. Online it says to schedule the appointment when your baby will be up and happy and active. So I did. My daughter took a nap. I fed her at the...Read more
In a nutshell, my visit to Picture People was in NO way worth the time, energy, and money spent. There was an issue with my appointment time, 1/2 of the photos taken were blurry and it wasn't clear to me initially that this could be remedied, and somehow I ended up...Read more