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Pickup Now

Pickup Now

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What is your customer experience with Pickup Now?

Pickup Now Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Pickup Now reviews show a 2.4 star rating from 1 customer review and consumers are mostly dissatisfied with a recent recommendation of DO NOT USE COMPANY.

Positive Feedback

No positive highlights appear in the available review; the single report focuses on unmet expectations and poor handling of a furniture delivery.

Negative Feedback / Risk Areas

  • Pickup Now customer complaints mention false delivery claims and cancelled orders by drivers.
  • Reports describe unprofessional behavior and refusal to accept fault when escalated to a supervisor.

Key Takeaways for Future Customers

  • Expect to review Pickup Now reviews and customer service experiences before booking large-item delivery.
  • Consider confirming delivery commitment and escalation procedures in writing to reduce risk of cancellation.
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Resolved
Erastus Kda

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Verified Reviewer

Resolved: Totally disappointed

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AI Highlights
  • - Driver lied about delivering my sofa.
  • - Order was canceled.
  • - I still don't have my sofa and would not use this company.
Updated by user Dec 11, 2023

Company fixed the issue and I have been provided with apology. spoke to manager, took a lot of time

Original review Nov 11, 2023

driver made up lies about delivering my sofa and proceeded to cancal my order, very unprofessional, untruthful, and would not admit fault even when speaking to a supervisor, still dont have my sofa, I would not use this company

User's recommendation: DO NOT USE COMPANY

View full review

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