Pick n Pay Reviews

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Terrible service

Terrible service. Tellers have no respect and neither can they speak proper English or pronounce words correctly. They are rude and arrogant.

User's recommendation: Do not shop at pick n pay.

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ID
#2947044 Review #2947044 is a subjective opinion of poster.
Cons
  • Hiring uneducated
  • Illiterate people

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New Reviewer

Shocking lack of ability to contact re incorrect item delivered

Shocking lack of ability to contact re incorrect item delivered. Have tried by all means to make contact with regards to an item that was incorrect according to what i ordered. i was most specific about NO substitute.

User's recommendation: do not get suckered into believing that you will get what you order!

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ID
#2938464 Review #2938464 is a subjective opinion of poster.
Loss
$47
Preferred solution
Deliver product or service ordered
New Reviewer
I have purchased a printer from Pick n Pay Arbor Crossing in Amanzimtoti where a the special was that upon purchasing an Epsom Printer we would receive 12 months supply of printing paper. This was on 30 June 2021. We received 01 reem of the paper upon purchase and that...
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ID
#2933891 Review #2933891 is a subjective opinion of poster.
Location
Ethekwini, Kwazulu-Natal
Cons
  • Bad service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
The below message is the message I sent to them on their Facebook messenger: Good evening. Unfortunately there is nothing good about my evening. I went to pick n pay here in Jo'burg and I bought 2l pick n pay Ice cream. I got home and I'm staying less than 10 minutes...
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ID
#2927954 Review #2927954 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Let the company propose a solution

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New Reviewer

No cash for tymebank card holders

I went to pick n pay in Monte Vista to draw money from my tymebank account, I 1st had to stand in the q and was told she can only give me 400 which was too little so she told me to the cashiers, I stood in another q and I was told by the cashier that she has no money to give me so I wasted my time and got no money, where must I go to draw money with my pick n pay thyme bank account, must I go to checkers?

User's recommendation: don't get a tymebank account if you want to draw some of your money.

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ID
#2921553 Review #2921553 is a subjective opinion of poster.
Location
Goodwood, Western Cape
Preferred solution
I would like to be able to draw money with my tymebank account at pick n pay

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New Reviewer

Advertised goods

it is with the greatest dismay and disgust that i am saying this there seems to be a tendency at or within pick and pay to not always have the items as advertised in our so called colored areas on more than one occasion ,when the so called specials are advertised your Something nice and recently opened Sansburry stores doesn't seem to order enough stock or are just to busy ensuring that your stores in the more afflunet areaas are well stocked !!!!! this is so disgusting and makes no sense
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ID
#2920935 Review #2920935 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Long queue

Was in your Tyger valley store on Thursday 24th Sept 2021.. Only 6 tills open!!!!!A day before a Holiday and long weekend... Very appalled with lack of service
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ID
#2901407 Review #2901407 is a subjective opinion of poster.
Location
Cape Town, Western Cape
New Reviewer

Bad behavior of an employee

A bad poor treatment for a customer. A person with no compassion for pregnant women. Who think communication is the last thing she could do to customer. Her name is noziey from Westgate pick n pay. Correct her or rather u remove her from the tills to the meat butcher or bakery where she will meet customer less with her bad attitude.

User's recommendation: Remover her from the tills to the bakery or butcher so she won't be that rude to customers.

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ID
#2875789 Review #2875789 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Activate smart shopper card

Bad experience. Cant make contact on their customer care line. Tried to mail. All that i want is to activate my new card. Was at their Worcester branch at Porter street. Cant help me. Useless.
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ID
#2872364 Review #2872364 is a subjective opinion of poster.
Location
Johannesburg, Gauteng

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New Reviewer
I was told i will be called after 21days regarding my TV which never happened so i had to go to the shop to check after 21day if my to has been repaired but a lady who assistanted went to the storeroom and ce back saying it wasn't in the shop they have taken it to...
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ID
#2847503 Review #2847503 is a subjective opinion of poster.
Preferred solution
Full refund

Spoiled jam

Pick n Pay - Spoiled jam
Pick n Pay - Spoiled jam
Went to picknpay kempton park on sunday the 30th may to buy food and today i open a tin of jam and its rotten..im suprised that these are thekind of food tgey sell to people.im so bored to have taken my time to go there to buy such and now i have to go back to return it..its always something in this shop...i always have price queries there wrong pricing or items not priced at all
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ID
#2581401 Review #2581401 is a subjective opinion of poster.
Preferred solution
Apology

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