Pick n Pay Reviews

Show reviews that mention
service customer smart shopper store card customer service branch attitude lady manager
Filter review

Terrible service

Terrible service. Tellers have no respect and neither can they speak proper English or pronounce words correctly. They are rude and arrogant.

User's recommendation: Do not shop at pick n pay.

View full review
ID
#2947044 Review #2947044 is a subjective opinion of poster.
Cons
  • Hiring uneducated
  • Illiterate people
New Reviewer

Bad service

Springs mall pick and pay is completely not service orientated and the employees especially tellers and packers always feel like we as customers owe them. Numerous complaints to the managers makes one believe they have no control.

User's recommendation: If you shop at the pick n pay springs mall expect rudeness.

View full review
ID
#2942112 Review #2942112 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Long queues...few tellers

I gave been queuing for more than 15 minutes, staff seems incompetent. Clueless and shirt staffed what the hell!!!!

User's recommendation: Don't go there...Newtown junction is nonsense.

View full review
ID
#2941986 Review #2941986 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shocking lack of ability to contact re incorrect item delivered

Shocking lack of ability to contact re incorrect item delivered. Have tried by all means to make contact with regards to an item that was incorrect according to what i ordered. i was most specific about NO substitute.

User's recommendation: do not get suckered into believing that you will get what you order!

View full review
ID
#2938464 Review #2938464 is a subjective opinion of poster.
Loss
$47
Preferred solution
Deliver product or service ordered
New Reviewer
I have purchased a printer from Pick n Pay Arbor Crossing in Amanzimtoti where a the special was that upon purchasing an Epsom Printer we would receive 12 months supply of printing paper. This was on 30 June 2021. We received 01 reem of the paper upon purchase and that...
View full review
View full review
ID
#2933891 Review #2933891 is a subjective opinion of poster.
Location
Ethekwini, Kwazulu-Natal
Cons
  • Bad service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rode cashier

Pick n Pay - Rode cashier
Ur cashier by name of thobeka chyika from pick n pay vosloorus liquor store went the to buy ask if the things I was buying will need smart shoppers or same price she said no problem after paying I saw that she over charge me with 70rands when I ask her she said I'm wasting her time. She was so rode to me from. The on set u dnt teach them costumer services need to deal. With her accordingly.
View full review
ID
#2929131 Review #2929131 is a subjective opinion of poster.
Location
Vosloorus, Gauteng
Loss
$70
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm not satisfied with the item I bought

Pick n Pay - I'm not satisfied with the item I bought
Pick n Pay - I'm not satisfied with the item I bought
I bought the 5kg No Name frozen chicken.It only had thin dry pieces of chicken and probably 3 drumsticks. I am fuming because it was really a waste of money and effort.I cannot ask for my money back because I already opened the pack.I am very disappointed.I didn't expect this poor quality, and I will NEVER buy NO NAME brands again!!!

User's recommendation: Do not buy frozen chicken NO NAME brand.

View full review
ID
#2928019 Review #2928019 is a subjective opinion of poster.
Location
Kuils River, Western Cape
Pros
  • Smart shopper
Cons
  • Can sell really below quality products
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
The below message is the message I sent to them on their Facebook messenger: Good evening. Unfortunately there is nothing good about my evening. I went to pick n pay here in Jo'burg and I bought 2l pick n pay Ice cream. I got home and I'm staying less than 10 minutes...
View full review
View full review
ID
#2927954 Review #2927954 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Let the company propose a solution
New Reviewer
I went to the kiosk and asked politely how I could apply for a smart card. Woman at the counter asked me to repeat myself and then barked at me "you want one?" I replied that I did. She shoved a brochure at me and told me to get on with it myself. I see in the brochure...
View full review
View full review
ID
#2921656 Review #2921656 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No cash for tymebank card holders

I went to pick n pay in Monte Vista to draw money from my tymebank account, I 1st had to stand in the q and was told she can only give me 400 which was too little so she told me to the cashiers, I stood in another q and I was told by the cashier that she has no money to give me so I wasted my time and got no money, where must I go to draw money with my pick n pay thyme bank account, must I go to checkers?

User's recommendation: don't get a tymebank account if you want to draw some of your money.

View full review
ID
#2921553 Review #2921553 is a subjective opinion of poster.
Location
Goodwood, Western Cape
Preferred solution
I would like to be able to draw money with my tymebank account at pick n pay
New Reviewer

Bad customer service

Went to buy a bottle of Goddens gin and the price was 169,but it was different at the till.The manager did not even apologize to me she just took the bottle and said to the sales lady she must print the ticket for the gin and just left me there sanding like a doll,no apology nothing.
View full review
ID
#2921488 Review #2921488 is a subjective opinion of poster.
Pros
  • It is of good quality
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Advertised goods

it is with the greatest dismay and disgust that i am saying this there seems to be a tendency at or within pick and pay to not always have the items as advertised in our so called colored areas on more than one occasion ,when the so called specials are advertised your Something nice and recently opened Sansburry stores doesn't seem to order enough stock or are just to busy ensuring that your stores in the more afflunet areaas are well stocked !!!!! this is so disgusting and makes no sense
View full review
ID
#2920935 Review #2920935 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Bad customer service

Was at pnp in Killarney mall,buying a bottle of Goddens,it's was marked 159 but on the till it was a different price,they called the manager and told her,she just took the bottle and told the customer assistance to print the price for the big bottle.she did not even have the decency of apologizing to me and left me sanding the like a doll.
View full review
ID
#2918619 Review #2918619 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Pick n Pay - False advertising
I hope admin will allow this warning.... Good day, we had just been to Pick 'n Pay Lifestyle Centre Centurion and saw one of their combo's....see photo atttached. There were 4 items....the oil, the maize meal, the rice and the cake flour, but the sugar was missing. We...
View full review
View full review
ID
#2908570 Review #2908570 is a subjective opinion of poster.
Location
Pretoria, Gauteng

Long queue

Was in your Tyger valley store on Thursday 24th Sept 2021.. Only 6 tills open!!!!!A day before a Holiday and long weekend... Very appalled with lack of service
View full review
ID
#2901407 Review #2901407 is a subjective opinion of poster.
Location
Cape Town, Western Cape

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article